[Koha] Patrons blocked after turning in overdues

[Nora Blake]

Hi Nicole,

You seem to be saying that if a library does restrict a patron because of overdue items but the patron finally returns the item to the library, that restriction will not be automatically lifted from the patron’s account when the offending item is cleared from their record?

Am I understanding your response correctly?

Nora
________________________

Nora Blake
MassCat Manager
Massachusetts Library System
P.O. Box 609
South Deerfield, MA 01373-0241
508-357-2121 x123
866-627-7228
Email: nblake at masslibsystem.org
AIM: noraatmls

From: koha-bounces at lists.katipo.co.nz [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Nicole Engard
Sent: Thursday, January 19, 2012 10:51 AM
To: Jim Maroon
Cc: koha at lists.katipo.co.nz
Subject: Re: [Koha] Patrons blocked after turning in overdues

Jim,

There are a few possibilities.  You might have set the Suspension in Days on the Circulation and Fines Matrix in Administration (http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules).  The other option is that you have it set to restrict patrons when they get overdue notices and you can stop this by going to Tools > Overdue Notice Status/Triggers and unchecking the box under 'restrict' (http://manual.koha-community.org/3.6/en/noticetriggers.html).

Let me know if those work for you.

Nicole C. Engard
ByWater Solutions
2012/1/19 Jim Maroon <storypage at gmail.com<mailto:storypage at gmail.com>>
At some point we turned on a setting that apparently punishes patrons for having had overdue items. Depending on the severity of the overdue, it blocks them for X number of days, and staff have no way overriding it. This is for patrons who have already turned in the overdue items and do not have or have already paid fines.

Where is this setting and how do I turn it off?


Thanks.

--Jim


--

==================================================
"The man, who, by his own and his family's labour, can provide a sufficiency of food and raiment and a comfortable dwelling place, is not a poor man." --William Cobbett, Cottage Economy, 1826.




_______________________________________________
Koha mailing list  http://koha-community.org
Koha at lists.katipo.co.nz<mailto:Koha at lists.katipo.co.nz>
http://lists.katipo.co.nz/mailman/listinfo/koha

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.katipo.co.nz/pipermail/koha/attachments/20120119/3ce9a70a/attachment.html>