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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">Hi Nicole,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">You seem to be saying that if a library does restrict a patron because of overdue items but the patron finally returns the item to the library, that restriction will not be automatically
lifted from the patron’s account when the offending item is cleared from their record?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">Am I understanding your response correctly?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">Nora<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New"">________________________<br>
<br>
Nora Blake<br>
MassCat Manager<br>
Massachusetts Library System<br>
P.O. Box 609<br>
South Deerfield, MA 01373-0241<br>
508-357-2121 x123<br>
866-627-7228<br>
Email: nblake@masslibsystem.org<br>
AIM: noraatmls</span><span style="font-size:11.0pt;font-family:"Courier New""> <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> koha-bounces@lists.katipo.co.nz [mailto:koha-bounces@lists.katipo.co.nz]
<b>On Behalf Of </b>Nicole Engard<br>
<b>Sent:</b> Thursday, January 19, 2012 10:51 AM<br>
<b>To:</b> Jim Maroon<br>
<b>Cc:</b> koha@lists.katipo.co.nz<br>
<b>Subject:</b> Re: [Koha] Patrons blocked after turning in overdues<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Jim,<br>
<br>
There are a few possibilities. You might have set the Suspension in Days on the Circulation and Fines Matrix in Administration (<a href="http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules">http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules</a>).
The other option is that you have it set to restrict patrons when they get overdue notices and you can stop this by going to Tools > Overdue Notice Status/Triggers and unchecking the box under 'restrict' (<a href="http://manual.koha-community.org/3.6/en/noticetriggers.html">http://manual.koha-community.org/3.6/en/noticetriggers.html</a>).<br>
<br>
Let me know if those work for you.<br>
<br>
Nicole C. Engard<br>
ByWater Solutions<o:p></o:p></p>
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<p class="MsoNormal">2012/1/19 Jim Maroon <<a href="mailto:storypage@gmail.com">storypage@gmail.com</a>><o:p></o:p></p>
<p class="MsoNormal">At some point we turned on a setting that apparently punishes patrons for having had overdue items. Depending on the severity of the overdue, it blocks them for X number of days, and staff have no way overriding it. This is for patrons
who have already turned in the overdue items and do not have or have already paid fines.<br>
<br>
Where is this setting and how do I turn it off?<br>
<br>
<br>
Thanks.<span style="color:#888888"><br>
<br>
<span class="hoenzb">--Jim </span><br>
<br clear="all">
<br>
<span class="hoenzb">-- <o:p></o:p></span></span></p>
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==================================================<br>
"The man, who, by his own and his family's labour, can provide a sufficiency of food and raiment and a comfortable dwelling place, is not a poor man."</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:black"> --William Cobbett,
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