[Koha] Patrons blocked after turning in overdues

[Nicole Engard]

Jim,

There are a few possibilities.  You might have set the Suspension in Days
on the Circulation and Fines Matrix in Administration (
http://manual.koha-community.org/3.6/en/patscirc.html#circfinerules).  The
other option is that you have it set to restrict patrons when they get
overdue notices and you can stop this by going to Tools > Overdue Notice
Status/Triggers and unchecking the box under 'restrict' (
http://manual.koha-community.org/3.6/en/noticetriggers.html).

Let me know if those work for you.

Nicole C. Engard
ByWater Solutions

2012/1/19 Jim Maroon <storypage at gmail.com>

> At some point we turned on a setting that apparently punishes patrons for
> having had overdue items. Depending on the severity of the overdue, it
> blocks them for X number of days, and staff have no way overriding it. This
> is for patrons who have already turned in the overdue items and do not have
> or have already paid fines.
>
> Where is this setting and how do I turn it off?
>
>
> Thanks.
>
> --Jim
>
>
> --
>
> ==================================================
> "The man, who, by his own and his family's labour, can provide a
> sufficiency of food and raiment and a comfortable dwelling place, is not a
> poor man." --William Cobbett, *Cottage Economy*, 1826.
>
> _______________________________________________
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
> http://lists.katipo.co.nz/mailman/listinfo/koha
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.katipo.co.nz/pipermail/koha/attachments/20120119/8458d824/attachment.html>