[Koha] How do you handle "Claimed Returns"?

[Lori Bowen Ayre]

James,

But what about if you choose to believe your patrons when they claim to
have returned an item?

Lori



On Tue, Nov 29, 2011 at 4:31 PM, James Ghiorzi <
JGhiorzi at lib.co.san-benito.ca.us> wrote:

> Dear Chad,
>
> You will have to make an authorized value under the LOST category. You
> than find the barcode of the item, edit the status of the item to Claims
> Returned. What this will do is mark the item as lost and charge patron for
> the cost of the item.  Depending on your max allowed fine settings and cost
> of the item it may or may not block the account.
>
>
> I hope that helps,
>
> James Ghiorzi
> Library Assistant II
> San Benito County Free Library
> 470 Fifth St.
> Hollister, CA 95023
> (831) 636-4107
> ________________________________________
> From: koha-bounces at lists.katipo.co.nz [koha-bounces at lists.katipo.co.nz]
> On Behalf Of Automation [croseburg at ncrl.org]
> Sent: Tuesday, November 29, 2011 4:14 PM
> To: Koha Mailing List
> Subject: [Koha] How do you handle "Claimed Returns"?
>
> Hello folks ~
>
> We are migrating from SirsiDynix Horizon and are wondering
> how the concept of a "claimed return" is handled in Koha.
> I am RTFM [ 3.6 ] and do not see a reference to this.
>
> The fines show a $0.00 dollar amount and a 'block' is
> placed on the account in Horizon.
>
> How does your library handle a "claimed return" in Koha?
>
> Thank you!
>
> --
> Chad Roseburg
> Automation Dept.
> North Central Regional Library
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>
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