[Koha] How do you handle "Claimed Returns"?

[James Ghiorzi]

Dear Chad, 

You will have to make an authorized value under the LOST category. You than find the barcode of the item, edit the status of the item to Claims Returned. What this will do is mark the item as lost and charge patron for the cost of the item.  Depending on your max allowed fine settings and cost of the item it may or may not block the account.


I hope that helps,

James Ghiorzi
Library Assistant II
San Benito County Free Library 
470 Fifth St.
Hollister, CA 95023
(831) 636-4107
________________________________________
From: koha-bounces at lists.katipo.co.nz [koha-bounces at lists.katipo.co.nz] On Behalf Of Automation [croseburg at ncrl.org]
Sent: Tuesday, November 29, 2011 4:14 PM
To: Koha Mailing List
Subject: [Koha] How do you handle "Claimed Returns"?

Hello folks ~

We are migrating from SirsiDynix Horizon and are wondering
how the concept of a "claimed return" is handled in Koha.
I am RTFM [ 3.6 ] and do not see a reference to this.

The fines show a $0.00 dollar amount and a 'block' is
placed on the account in Horizon.

How does your library handle a "claimed return" in Koha?

Thank you!

--
Chad Roseburg
Automation Dept.
North Central Regional Library