[Koha] Export page failing to load and related error

[Evan Stewart]

Hi David,

Thank you for the tip on Koha-shell. I ran the export script using
koha-shell and it generated some results. Now to figure out why it fails on
the front end.

On the server, I ran the commands:
sudo koha-shell *myInstanceName*

(once inside the koha-shell):
 /usr/share/koha/bin/export_records.pl

-Evan

On Mon, Jul 15, 2024 at 4:58 PM David Nind <david at davidnind.com> wrote:

> Hi Evan.
>
> On Tue, 16 Jul 2024 at 07:49, Evan Stewart <evanstewart406 at gmail.com>
> wrote:
>
>> Hi David,
>>
>> Thank you for the tips.
>>
>> I'm using Koha 23.11.06.000. I have a few thousand records in my instance
>> with multiple libraries created in the same instance.
>>
>> The error page appears when I click "export catalog data". It fails
>> before getting to the query page.
>>
>> When I run the command line script, I receive the following error.
>>
>> *Command:*
>> /usr/bin/perl /usr/share/koha/bin/export_records.pl
>>
>> *Message:*
>> Can't locate Koha/Script.pm in @INC (you may need to install the
>> Koha::Script module) (@INC contains: /etc/perl
>> /usr/local/lib/i386-linux-gnu/perl/5.32.1 /usr/local/share/perl/5.32.1
>> /usr/lib/i386-linux-gnu/perl5/5.32 /usr/share/perl5
>> /usr/lib/i386-linux-gnu/perl-base /usr/lib/i386-linux-gnu/perl/5.32
>> /usr/share/perl/5.32 /usr/local/lib/site_perl) at /usr/share/koha/bin/
>> export_records.pl line 25.
>> BEGIN failed--compilation aborted at /usr/share/koha/bin/
>> export_records.pl line 25.
>>
>> *Odd thing: *I see that Koha/Script.pm is located at
>> /usr/share/koha/lib/Koha/Script.pm
>>
>>
>> Any advice?
>>
>> -Evan
>>
>
> I've never run Koha in a production environment, but I think this is
> something to with the environment variables.
>
> Were you logged in to your server as root?
>
> I think you need to use sudo koha-shell yourinstancename (then Koha will
> have the right settings for your instance of Koha).
>
> This should work with package installs, but if Koha was installed a
> different way then I'm not sure.
>
> Hopefully, others can comment further on how this should be done
> correctly, and the location of the files (as I don't know).
>
> (I've included your reply to me and sent to the mailing list - for some
> reason the default with the general mailing list is to reply to the sender
> and not reply all.)
>
> David Nind
> New Zealand
>