[Koha] 500 error for News, HTML customizations, Pages

Thu Nov 16 00:20:34 NZDT 2023

> Template process failed: undef error - DBIC result _type  isn't of the
_type Category at
/usr/share/koha/intranet/htdocs/intranet-tmpl/prog/en/includes/patron-title.inc
line 6.

You are calling patron-title.inc incorrectly.
My guess is that you are doing [% patron-title.inc patron => your_variable
%] and your_variable is not a Koha::Patron object.
If it's a hashref you should use [% patron-title.inc borrower =>
your_variable %]

Yes, it's confusing..

Le mer. 15 nov. 2023 à 12:09, Aida Djikic <aidadjikic at gmail.com> a écrit :

> Hello Jonathan,
>
> thank you for the instructions. I tried that, and got the following:
>
>
> ==> /var/log/koha/librarym21/api-error.log <==
>
> ==> /var/log/koha/librarym21/indexer-error.log <==
> 20231113 22:31:12 librarym21-koha-indexer: client (pid 1121) killed by
> signal 15, stopping
>
> ==> /var/log/koha/librarym21/indexer-output.log <==
>
> ==> /var/log/koha/librarym21/intranet-error.log <==
>
> ==> /var/log/koha/librarym21/opac-error.log <==
> [Tue Nov 14 15:11:31.794489 2023] [cgi:error] [pid 44770] [client
> 10.1.1.203:55927] AH01215: Use of uninitialized value $hits in numeric eq
> (==) at /usr/share/koha/opac/cgi-bin/opac/opac-search.pl line 612.:
> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer:
> http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15
> [Tue Nov 14 15:11:31.837702 2023] [cgi:error] [pid 44770] [client
> 10.1.1.203:55927] AH01215: Use of uninitialized value $times in
> subtraction (-) at /usr/share/koha/lib/C4/Search.pm line 1714.:
> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer:
> http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15
>
> ==> /var/log/koha/librarym21/plack-api-error.log <==
>
> ==> /var/log/koha/librarym21/plack-error.log <==
> Template process failed: undef error - DBIC result _type  isn't of the
> _type Category at
> /usr/share/koha/intranet/htdocs/intranet-tmpl/prog/en/includes/patron-title.inc
> line 6.
> 2023/11/15-11:14:03 Received QUIT. Running a graceful shutdown
> Sending children hup signal
> 2023/11/15-11:14:04 Worker processes cleaned up
> 2023/11/15-11:14:04 Server closing!
> Process Backgrounded
> 2023/11/15-11:14:04 Starman::Server (type Net::Server::PreFork) starting!
> pid(98759)
> Binding to UNIX socket file "/var/run/koha/librarym21/plack.sock"
> Setting gid to "1003 1003"
> Setting uid to "1003"
>
> ==> /var/log/koha/librarym21/plack-intranet-error.log <==
> [2023/11/15 10:17:26] [WARN] Use of uninitialized value $interface in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 10:17:26] [WARN] Use of uninitialized value $theme in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 10:17:39] [WARN] Use of uninitialized value $interface in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 10:17:39] [WARN] Use of uninitialized value $theme in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 10:47:10] [WARN] Use of uninitialized value $interface in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 10:47:10] [WARN] Use of uninitialized value $theme in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 11:07:30] [WARN] Use of uninitialized value $interface in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 11:07:30] [WARN] Use of uninitialized value $theme in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 11:12:10] [WARN] Use of uninitialized value $interface in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
> [2023/11/15 11:12:10] [WARN] Use of uninitialized value $theme in
> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>
> ==> /var/log/koha/librarym21/plack.log <==
> 10.1.1.203 - - [15/Nov/2023:11:12:05 +0100] "GET /intranet/tools/
> tools-home.pl HTTP/1.1" 200 57551 "
> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows NT
> 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:12:10 +0100] "GET errors/500.pl HTTP/1.1"
> 500 52483 "http://10.1.3.174:8080/cgi-bin/koha/tools/tools-home.pl"
> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
> Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:12:15 +0100] "GET /intranet/mainpage.pl
> HTTP/1.1" 200 73012 "
> http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"
> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
> Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:12:18 +0100] "GET
> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows NT
> 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:14:34 +0100] "GET /intranet/mainpage.pl
> HTTP/1.1" 200 73012 "
> http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"
> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
> Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:14:36 +0100] "GET
> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows NT
> 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:20:16 +0100] "GET /intranet/acqui/
> acqui-home.pl HTTP/1.1" 200 74537 "
> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows NT
> 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:20:44 +0100] "GET /intranet/about.pl
> HTTP/1.1" 200 873047 "http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"
> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
> Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:21:15 +0100] "GET /intranet/mainpage.pl
> HTTP/1.1" 200 73012 "http://10.1.3.174:8080/cgi-bin/koha/about.pl"
> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
> Firefox/119.0"
> 10.1.1.203 - - [15/Nov/2023:11:21:18 +0100] "GET
> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows NT
> 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>
> ==> /var/log/koha/librarym21/plack-opac-error.log <==
> [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>
> ==> /var/log/koha/librarym21/sip.log <==
>
> ==> /var/log/koha/librarym21/worker-error.log <==
> 20231113 22:31:11 librarym21-koha-worker: client (pid 1037) killed by
> signal 15, stopping
> 20231113 22:31:12 librarym21-koha-worker-long_tasks: client (pid 1067)
> killed by signal 15, stopping
>
> ==> /var/log/koha/librarym21/worker-output.log <==
> oAuth error: Database unavailable (109) authorities Bib-1
> oAuth error: Database unavailable (109) authorities Bib-1
> oAuth error: Database unavailable (109) authorities Bib-1
> oAuth error: Database unavailable (109) authorities Bib-1
> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
> failed: Can't connect to local MySQL server through socket
> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
> failed: Can't connect to local MySQL server through socket
> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
> Cannot connect to the message broker, the jobs will be processed anyway
> (Failed to connect: Error connecting to localhost:61613: Connection refused
> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
> /usr/share/perl5/Net/Stomp.pm line 27.
> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
> Cannot connect to the message broker, the jobs will be processed anyway
> (Failed to connect: Error connecting to localhost:61613: Connection refused
> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
> /usr/share/perl5/Net/Stomp.pm line 27.
> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>
> ==> /var/log/koha/librarym21/z3950-error.log <==
>
> ==> /var/log/koha/librarym21/zebra-error.log <==
>
> ==> /var/log/koha/librarym21/zebra-output.log <==
>
>
>
> What does this mean and how do I deal with it?
>
> On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart <
> jonathan.druart at bugs.koha-community.org> wrote:
>
>> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the
>> 500. You should then see the relevant error.
>>
>> Le mer. 15 nov. 2023 à 10:42, Aida Djikic <aidadjikic at gmail.com> a
>> écrit :
>>
>>> Alright, restarting Plack and memcached didn't work, and neither did
>>> upgrading the schema. I haven't yet been able to find where to go to
>>> access
>>> the error logs; once I do I should post them here?
>>>
>>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic <aidadjikic at gmail.com>
>>> wrote:
>>>
>>> > Thank you Anke,
>>> >
>>> > I will try those!
>>> >
>>> >
>>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke <Anke.Bruns at gwdg.de> wrote:
>>> >
>>> >> Hi,
>>> >>
>>> >> a quick shot would be to restart Plack (if you use Plack, of course)
>>> >> and/or memcached.
>>> >> Or perhaps a "koha-upgrade-schema <your instance>" may help.
>>> >>
>>> >> You might also have a look into the Plack log or the MySQL error log.
>>> >>
>>> >> These are just some things that helped us in some cases.
>>> Unfortunately a
>>> >> 500 error is pretty unspecific so it might be necessary to look
>>> deeper into
>>> >> the matter.
>>> >>
>>> >> Regards,
>>> >> Anke
>>> >>
>>> >>
>>> >>
>>> >> --
>>> >> Anke Bruns M.A. (LIS)
>>> >> Arbeitsgruppe "Anwendungs- und Informationssysteme"
>>> >> E-Mail: anke.bruns at gwdg.de
>>> >> -------------------------------------------------
>>> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen
>>> (GWDG)
>>> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de
>>> >>
>>> >> Support: Tel.: +49 551 39-30000, URL: https://gwdg.de/support
>>> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: gwdg at gwdg.de
>>> >>
>>> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour
>>> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger
>>> >> Sitz der Gesellschaft: Göttingen
>>> >> Registergericht: Göttingen, Handelsregister-Nr. B 598
>>> >> -------------------------------------------------
>>> >> Zertifiziert nach ISO 9001 und ISO 27001
>>> >> -------------------------------------------------
>>> >>
>>> >>
>>> >>
>>> >> > -----Ursprüngliche Nachricht-----
>>> >> > Von: Koha <koha-bounces at lists.katipo.co.nz> Im Auftrag von Aida
>>> Djikic
>>> >> > Gesendet: Dienstag, 14. November 2023 15:14
>>> >> > An: koha at lists.katipo.co.nz
>>> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages
>>> >> >
>>> >> > Hello all,
>>> >> >
>>> >> > I have noticed that going to Tools, then to any of these: News, HTML
>>> >> > customizations, Pages - results in a 500 error. This did not happen
>>> >> until I
>>> >> > recently truncated tables in an effort to remove a faulty import and
>>> >> ended
>>> >> > up having to re-create the super librarian user via the terminal.
>>> The
>>> >> pages
>>> >> > exist in the OPAC but I cannot access them from the staff interface
>>> in
>>> >> > order to edit them. Does anyone know how to solve this problem?
>>> Thank
>>> >> > you
>>> >> > in advance!
>>> >> >
>>> >> > --
>>> >> > Regards,
>>> >> > Aida
>>> >> > _______________________________________________
>>> >> >
>>> >> > Koha mailing list  http://koha-community.org
>>> >> > Koha at lists.katipo.co.nz
>>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>> >>
>>> >
>>>
>>> --
>>> Regards,
>>> Aida
>>> _______________________________________________
>>>
>>> Koha mailing list  http://koha-community.org
>>> Koha at lists.katipo.co.nz
>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>
>>
>
> --
> Regards,
> Aida
>