[Koha] 500 error for News, HTML customizations, Pages
Aida Djikic
aidadjikic at gmail.com
Thu Nov 16 00:25:38 NZDT 2023
I don't know what that means, and how to correct it.
On Wed, Nov 15, 2023 at 12:20 PM Jonathan Druart <
jonathan.druart at bugs.koha-community.org> wrote:
> > Template process failed: undef error - DBIC result _type isn't of the
> _type Category at
> /usr/share/koha/intranet/htdocs/intranet-tmpl/prog/en/includes/patron-title.inc
> line 6.
>
> You are calling patron-title.inc incorrectly.
> My guess is that you are doing [% patron-title.inc patron => your_variable
> %] and your_variable is not a Koha::Patron object.
> If it's a hashref you should use [% patron-title.inc borrower =>
> your_variable %]
>
> Yes, it's confusing..
>
> Le mer. 15 nov. 2023 à 12:09, Aida Djikic <aidadjikic at gmail.com> a écrit :
>
>> Hello Jonathan,
>>
>> thank you for the instructions. I tried that, and got the following:
>>
>>
>> ==> /var/log/koha/librarym21/api-error.log <==
>>
>> ==> /var/log/koha/librarym21/indexer-error.log <==
>> 20231113 22:31:12 librarym21-koha-indexer: client (pid 1121) killed by
>> signal 15, stopping
>>
>> ==> /var/log/koha/librarym21/indexer-output.log <==
>>
>> ==> /var/log/koha/librarym21/intranet-error.log <==
>>
>> ==> /var/log/koha/librarym21/opac-error.log <==
>> [Tue Nov 14 15:11:31.794489 2023] [cgi:error] [pid 44770] [client
>> 10.1.1.203:55927] AH01215: Use of uninitialized value $hits in numeric
>> eq (==) at /usr/share/koha/opac/cgi-bin/opac/opac-search.pl line 612.:
>> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer:
>> http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15
>> [Tue Nov 14 15:11:31.837702 2023] [cgi:error] [pid 44770] [client
>> 10.1.1.203:55927] AH01215: Use of uninitialized value $times in
>> subtraction (-) at /usr/share/koha/lib/C4/Search.pm line 1714.:
>> /usr/share/koha/opac/cgi-bin/opac/opac-search.pl, referer:
>> http://10.1.3.174:8081/cgi-bin/koha/opac-page.pl?page_id=15
>>
>> ==> /var/log/koha/librarym21/plack-api-error.log <==
>>
>> ==> /var/log/koha/librarym21/plack-error.log <==
>> Template process failed: undef error - DBIC result _type isn't of the
>> _type Category at
>> /usr/share/koha/intranet/htdocs/intranet-tmpl/prog/en/includes/patron-title.inc
>> line 6.
>> 2023/11/15-11:14:03 Received QUIT. Running a graceful shutdown
>> Sending children hup signal
>> 2023/11/15-11:14:04 Worker processes cleaned up
>> 2023/11/15-11:14:04 Server closing!
>> Process Backgrounded
>> 2023/11/15-11:14:04 Starman::Server (type Net::Server::PreFork) starting!
>> pid(98759)
>> Binding to UNIX socket file "/var/run/koha/librarym21/plack.sock"
>> Setting gid to "1003 1003"
>> Setting uid to "1003"
>>
>> ==> /var/log/koha/librarym21/plack-intranet-error.log <==
>> [2023/11/15 10:17:26] [WARN] Use of uninitialized value $interface in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 10:17:26] [WARN] Use of uninitialized value $theme in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 10:17:39] [WARN] Use of uninitialized value $interface in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 10:17:39] [WARN] Use of uninitialized value $theme in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 10:47:10] [WARN] Use of uninitialized value $interface in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 10:47:10] [WARN] Use of uninitialized value $theme in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 11:07:30] [WARN] Use of uninitialized value $interface in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 11:07:30] [WARN] Use of uninitialized value $theme in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 11:12:10] [WARN] Use of uninitialized value $interface in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>> [2023/11/15 11:12:10] [WARN] Use of uninitialized value $theme in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Languages.pm line 122.
>>
>> ==> /var/log/koha/librarym21/plack.log <==
>> 10.1.1.203 - - [15/Nov/2023:11:12:05 +0100] "GET /intranet/tools/
>> tools-home.pl HTTP/1.1" 200 57551 "
>> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows
>> NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:12:10 +0100] "GET errors/500.pl HTTP/1.1"
>> 500 52483 "http://10.1.3.174:8080/cgi-bin/koha/tools/tools-home.pl"
>> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
>> Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:12:15 +0100] "GET /intranet/mainpage.pl
>> HTTP/1.1" 200 73012 "
>> http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"
>> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
>> Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:12:18 +0100] "GET
>> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
>> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows
>> NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:14:34 +0100] "GET /intranet/mainpage.pl
>> HTTP/1.1" 200 73012 "
>> http://10.1.3.174:8080/cgi-bin/koha/tools/additional-contents.pl?category=html_customizations"
>> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
>> Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:14:36 +0100] "GET
>> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
>> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows
>> NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:20:16 +0100] "GET /intranet/acqui/
>> acqui-home.pl HTTP/1.1" 200 74537 "
>> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows
>> NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:20:44 +0100] "GET /intranet/about.pl
>> HTTP/1.1" 200 873047 "http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl"
>> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
>> Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:21:15 +0100] "GET /intranet/mainpage.pl
>> HTTP/1.1" 200 73012 "http://10.1.3.174:8080/cgi-bin/koha/about.pl"
>> "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101
>> Firefox/119.0"
>> 10.1.1.203 - - [15/Nov/2023:11:21:18 +0100] "GET
>> /intranet/svc/report?id=1&annotated=1 HTTP/1.1" 200 48 "
>> http://10.1.3.174:8080/cgi-bin/koha/mainpage.pl" "Mozilla/5.0 (Windows
>> NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0"
>>
>> ==> /var/log/koha/librarym21/plack-opac-error.log <==
>> [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:09:49] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:10:31] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:10:37] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>>
>> ==> /var/log/koha/librarym21/sip.log <==
>>
>> ==> /var/log/koha/librarym21/worker-error.log <==
>> 20231113 22:31:11 librarym21-koha-worker: client (pid 1037) killed by
>> signal 15, stopping
>> 20231113 22:31:12 librarym21-koha-worker-long_tasks: client (pid 1067)
>> killed by signal 15, stopping
>>
>> ==> /var/log/koha/librarym21/worker-output.log <==
>> oAuth error: Database unavailable (109) authorities Bib-1
>> oAuth error: Database unavailable (109) authorities Bib-1
>> oAuth error: Database unavailable (109) authorities Bib-1
>> oAuth error: Database unavailable (109) authorities Bib-1
>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>> failed: Can't connect to local MySQL server through socket
>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>> failed: Can't connect to local MySQL server through socket
>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>> Cannot connect to the message broker, the jobs will be processed anyway
>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>> /usr/share/perl5/Net/Stomp.pm line 27.
>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>> Cannot connect to the message broker, the jobs will be processed anyway
>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>> /usr/share/perl5/Net/Stomp.pm line 27.
>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>>
>> ==> /var/log/koha/librarym21/z3950-error.log <==
>>
>> ==> /var/log/koha/librarym21/zebra-error.log <==
>>
>> ==> /var/log/koha/librarym21/zebra-output.log <==
>>
>>
>>
>> What does this mean and how do I deal with it?
>>
>> On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart <
>> jonathan.druart at bugs.koha-community.org> wrote:
>>
>>> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the
>>> 500. You should then see the relevant error.
>>>
>>> Le mer. 15 nov. 2023 à 10:42, Aida Djikic <aidadjikic at gmail.com> a
>>> écrit :
>>>
>>>> Alright, restarting Plack and memcached didn't work, and neither did
>>>> upgrading the schema. I haven't yet been able to find where to go to
>>>> access
>>>> the error logs; once I do I should post them here?
>>>>
>>>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic <aidadjikic at gmail.com>
>>>> wrote:
>>>>
>>>> > Thank you Anke,
>>>> >
>>>> > I will try those!
>>>> >
>>>> >
>>>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke <Anke.Bruns at gwdg.de> wrote:
>>>> >
>>>> >> Hi,
>>>> >>
>>>> >> a quick shot would be to restart Plack (if you use Plack, of course)
>>>> >> and/or memcached.
>>>> >> Or perhaps a "koha-upgrade-schema <your instance>" may help.
>>>> >>
>>>> >> You might also have a look into the Plack log or the MySQL error log.
>>>> >>
>>>> >> These are just some things that helped us in some cases.
>>>> Unfortunately a
>>>> >> 500 error is pretty unspecific so it might be necessary to look
>>>> deeper into
>>>> >> the matter.
>>>> >>
>>>> >> Regards,
>>>> >> Anke
>>>> >>
>>>> >>
>>>> >>
>>>> >> --
>>>> >> Anke Bruns M.A. (LIS)
>>>> >> Arbeitsgruppe "Anwendungs- und Informationssysteme"
>>>> >> E-Mail: anke.bruns at gwdg.de
>>>> >> -------------------------------------------------
>>>> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen
>>>> (GWDG)
>>>> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de
>>>> >>
>>>> >> Support: Tel.: +49 551 39-30000, URL: https://gwdg.de/support
>>>> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: gwdg at gwdg.de
>>>> >>
>>>> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour
>>>> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger
>>>> >> Sitz der Gesellschaft: Göttingen
>>>> >> Registergericht: Göttingen, Handelsregister-Nr. B 598
>>>> >> -------------------------------------------------
>>>> >> Zertifiziert nach ISO 9001 und ISO 27001
>>>> >> -------------------------------------------------
>>>> >>
>>>> >>
>>>> >>
>>>> >> > -----Ursprüngliche Nachricht-----
>>>> >> > Von: Koha <koha-bounces at lists.katipo.co.nz> Im Auftrag von Aida
>>>> Djikic
>>>> >> > Gesendet: Dienstag, 14. November 2023 15:14
>>>> >> > An: koha at lists.katipo.co.nz
>>>> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages
>>>> >> >
>>>> >> > Hello all,
>>>> >> >
>>>> >> > I have noticed that going to Tools, then to any of these: News,
>>>> HTML
>>>> >> > customizations, Pages - results in a 500 error. This did not happen
>>>> >> until I
>>>> >> > recently truncated tables in an effort to remove a faulty import
>>>> and
>>>> >> ended
>>>> >> > up having to re-create the super librarian user via the terminal.
>>>> The
>>>> >> pages
>>>> >> > exist in the OPAC but I cannot access them from the staff
>>>> interface in
>>>> >> > order to edit them. Does anyone know how to solve this problem?
>>>> Thank
>>>> >> > you
>>>> >> > in advance!
>>>> >> >
>>>> >> > --
>>>> >> > Regards,
>>>> >> > Aida
>>>> >> > _______________________________________________
>>>> >> >
>>>> >> > Koha mailing list http://koha-community.org
>>>> >> > Koha at lists.katipo.co.nz
>>>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>> >>
>>>> >
>>>>
>>>> --
>>>> Regards,
>>>> Aida
>>>> _______________________________________________
>>>>
>>>> Koha mailing list http://koha-community.org
>>>> Koha at lists.katipo.co.nz
>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>
>>>
>>
>> --
>> Regards,
>> Aida
>>
>
--
Regards,
Aida
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