[Koha] 500 error for News, HTML customizations, Pages

[Jonathan Druart]

Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the 500.
You should then see the relevant error.

Le mer. 15 nov. 2023 à 10:42, Aida Djikic <aidadjikic at gmail.com> a écrit :

> Alright, restarting Plack and memcached didn't work, and neither did
> upgrading the schema. I haven't yet been able to find where to go to access
> the error logs; once I do I should post them here?
>
> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic <aidadjikic at gmail.com> wrote:
>
> > Thank you Anke,
> >
> > I will try those!
> >
> >
> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke <Anke.Bruns at gwdg.de> wrote:
> >
> >> Hi,
> >>
> >> a quick shot would be to restart Plack (if you use Plack, of course)
> >> and/or memcached.
> >> Or perhaps a "koha-upgrade-schema <your instance>" may help.
> >>
> >> You might also have a look into the Plack log or the MySQL error log.
> >>
> >> These are just some things that helped us in some cases. Unfortunately a
> >> 500 error is pretty unspecific so it might be necessary to look deeper
> into
> >> the matter.
> >>
> >> Regards,
> >> Anke
> >>
> >>
> >>
> >> --
> >> Anke Bruns M.A. (LIS)
> >> Arbeitsgruppe "Anwendungs- und Informationssysteme"
> >> E-Mail: anke.bruns at gwdg.de
> >> -------------------------------------------------
> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen
> (GWDG)
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> >>
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> >>
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> >>
> >>
> >>
> >> > -----Ursprüngliche Nachricht-----
> >> > Von: Koha <koha-bounces at lists.katipo.co.nz> Im Auftrag von Aida
> Djikic
> >> > Gesendet: Dienstag, 14. November 2023 15:14
> >> > An: koha at lists.katipo.co.nz
> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages
> >> >
> >> > Hello all,
> >> >
> >> > I have noticed that going to Tools, then to any of these: News, HTML
> >> > customizations, Pages - results in a 500 error. This did not happen
> >> until I
> >> > recently truncated tables in an effort to remove a faulty import and
> >> ended
> >> > up having to re-create the super librarian user via the terminal. The
> >> pages
> >> > exist in the OPAC but I cannot access them from the staff interface in
> >> > order to edit them. Does anyone know how to solve this problem? Thank
> >> > you
> >> > in advance!
> >> >
> >> > --
> >> > Regards,
> >> > Aida
> >> > _______________________________________________
> >> >
> >> > Koha mailing list  http://koha-community.org
> >> > Koha at lists.katipo.co.nz
> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
> >>
> >
>
> --
> Regards,
> Aida
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