[Koha] 500 error for News, HTML customizations, Pages

[Aida Djikic]

Alright, restarting Plack and memcached didn't work, and neither did
upgrading the schema. I haven't yet been able to find where to go to access
the error logs; once I do I should post them here?

On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic <aidadjikic at gmail.com> wrote:

> Thank you Anke,
>
> I will try those!
>
>
> On Tue, Nov 14, 2023, 16:33 Bruns, Anke <Anke.Bruns at gwdg.de> wrote:
>
>> Hi,
>>
>> a quick shot would be to restart Plack (if you use Plack, of course)
>> and/or memcached.
>> Or perhaps a "koha-upgrade-schema <your instance>" may help.
>>
>> You might also have a look into the Plack log or the MySQL error log.
>>
>> These are just some things that helped us in some cases. Unfortunately a
>> 500 error is pretty unspecific so it might be necessary to look deeper into
>> the matter.
>>
>> Regards,
>> Anke
>>
>>
>>
>> --
>> Anke Bruns M.A. (LIS)
>> Arbeitsgruppe "Anwendungs- und Informationssysteme"
>> E-Mail: anke.bruns at gwdg.de
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>>
>> > -----Ursprüngliche Nachricht-----
>> > Von: Koha <koha-bounces at lists.katipo.co.nz> Im Auftrag von Aida Djikic
>> > Gesendet: Dienstag, 14. November 2023 15:14
>> > An: koha at lists.katipo.co.nz
>> > Betreff: [Koha] 500 error for News, HTML customizations, Pages
>> >
>> > Hello all,
>> >
>> > I have noticed that going to Tools, then to any of these: News, HTML
>> > customizations, Pages - results in a 500 error. This did not happen
>> until I
>> > recently truncated tables in an effort to remove a faulty import and
>> ended
>> > up having to re-create the super librarian user via the terminal. The
>> pages
>> > exist in the OPAC but I cannot access them from the staff interface in
>> > order to edit them. Does anyone know how to solve this problem? Thank
>> > you
>> > in advance!
>> >
>> > --
>> > Regards,
>> > Aida
>> > _______________________________________________
>> >
>> > Koha mailing list  http://koha-community.org
>> > Koha at lists.katipo.co.nz
>> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>
>

-- 
Regards,
Aida