[Koha] Error 500 when calling "import_borrowers.pl"
mtj at kohaaloha.com
Wed Jun 23 14:39:20 NZST 2021
i logged a bug
On 23/06/21 2:16 pm, Mason James wrote:
> hi Michael ,
> this does seem to be a bug in 21.05 (at least)
> the following command should fix the problem, if the libdata-printer-perl package is not installed
> $ sudo apt install libdata-printer-perl
> On 23/06/21 4:14 am, Michael Kuhn wrote:
>> Hi Himanshu
>> > image.png
>> > This is the error i am getting when I click on import Patrons module.
>> > Koha version is 21.05. this is the reason I asked.
>> Error 500 is a very unspecific HTTP message that can have many different reasons. You will have to search for the reason in the log files.
>> However, this error has nothing to do with the (meanwhile solved) problem described in my posting "[Koha] Reoccurring DBMS auto increment issue".
>> Just for your information: I just checked in my own demo installation ( http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also gives me Error 500 when clicking Koha menu "Tools > Import patrons". In my case log file "plack-error.log" shows the following:
>> Could not compile /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't locate Data/Printer.pm in @INC (you may need to install the Data::Printer module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer /usr/share/koha/lib/installer /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base /var/lib/koha/sandkasten/plugins) at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
>> BEGIN failed--compilation aborted at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
>> Compilation failed in require at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
>> BEGIN failed--compilation aborted at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
>> Maybe this is just a new bug you found.
>> Best wishes: Michael
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