[Koha] Error 500 when calling "import_borrowers.pl"

[Michael Kuhn]

Hi Mason

You wrote:

 > this does seem to be a bug in 21.05 (at least)
 >
 > the following command should fix the problem, if the
 > libdata-printer-perl package is not installed
 >
 >   $ sudo apt install libdata-printer-perl
 >
 > i logged a bug
 >
 > https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28616

I did install package "libdata-printer-perl", now in my demo 
installation access to Koha menu "Tools > Import patrons" is possible. 
Thank you very much!

Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch



> On 23/06/21 4:14 am, Michael Kuhn wrote:
>> Hi Himanshu
>>
>> > image.png
>> > This is the error i am getting when I click on import Patrons module.
>> > Koha version is 21.05. this is the reason I asked.
>>
>> Error 500 is a very unspecific HTTP message that can have many 
>> different reasons. You will have to search for the reason in the log 
>> files.
>>
>> However, this error has nothing to do with the (meanwhile solved) 
>> problem described in my posting "[Koha] Reoccurring DBMS auto 
>> increment issue".
>>
>> Just for your information: I just checked in my own demo installation 
>> ( http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also 
>> gives me Error 500 when clicking Koha menu "Tools > Import patrons". 
>> In my case log file "plack-error.log" shows the following:
>>
>> Could not compile 
>> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't 
>> locate Data/Printer.pm in @INC (you may need to install the 
>> Data::Printer module) (@INC contains: /usr/share/koha/lib 
>> /usr/share/koha/installer /usr/share/koha/lib/installer /etc/perl 
>> /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 
>> /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 
>> /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 
>> /usr/share/perl/5.24 /usr/local/lib/site_perl 
>> /usr/lib/x86_64-linux-gnu/perl-base /var/lib/koha/sandkasten/plugins) 
>> at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
>> BEGIN failed--compilation aborted at 
>> /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
>> Compilation failed in require at 
>> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
>> BEGIN failed--compilation aborted at 
>> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
>>
>> Maybe this is just a new bug you found.
>>
>> Best wishes: Michael
>