[Koha] Error 500 when calling "import_borrowers.pl"

Mason James mtj at kohaaloha.com
Wed Jun 23 14:16:07 NZST 2021

hi Michael ,
this does seem to be a bug in 21.05 (at least)

the following command should fix the problem, if the libdata-printer-perl package is not installed

  $ sudo apt install libdata-printer-perl

On 23/06/21 4:14 am, Michael Kuhn wrote:
> Hi Himanshu
> > image.png
> > This is the error i am getting when I click on import Patrons module.
> > Koha version is 21.05. this is the reason I asked.
> Error 500 is a very unspecific HTTP message that can have many different reasons. You will have to search for the reason in the log files.
> However, this error has nothing to do with the (meanwhile solved) problem described in my posting "[Koha] Reoccurring DBMS auto increment issue".
> Just for your information: I just checked in my own demo installation ( http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also gives me Error 500 when clicking Koha menu "Tools > Import patrons". In my case log file "plack-error.log" shows the following:
> Could not compile /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't locate Data/Printer.pm in @INC (you may need to install the Data::Printer module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer /usr/share/koha/lib/installer /etc/perl /usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base /var/lib/koha/sandkasten/plugins) at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
> BEGIN failed--compilation aborted at /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
> Compilation failed in require at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
> BEGIN failed--compilation aborted at /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
> Maybe this is just a new bug you found.
> Best wishes: Michael

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