[Koha] Error 500 when calling "import_borrowers.pl"
Michael Kuhn
mik at adminkuhn.ch
Wed Jun 23 04:34:28 NZST 2021
Hi
> I see so I guess the administrators need to look into this matter.
> Should we report about this in the Bugzilla?
I suggest first to find out yourself what's the problem, but if it
persists - yes, I guess you should report this in Bugzilla.
BTW please always answer to the list so other people can read the
discussion too and maybe add more information.
Best wishes: Michael
--
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch
Am 22.06.21 um 18:23 schrieb Himanshu Aggarwal:
> I see so I guess the administrators need to look into this matter.
> Should we report about this in the Bugzilla?
>
> On Tue, Jun 22, 2021 at 9:44 PM Michael Kuhn <mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch>> wrote:
>
> Hi Himanshu
>
> > image.png
> > This is the error i am getting when I click on import Patrons
> module.
> > Koha version is 21.05. this is the reason I asked.
>
> Error 500 is a very unspecific HTTP message that can have many
> different
> reasons. You will have to search for the reason in the log files.
>
> However, this error has nothing to do with the (meanwhile solved)
> problem described in my posting "[Koha] Reoccurring DBMS auto increment
> issue".
>
> Just for your information: I just checked in my own demo installation (
> http://koha.adminkuhn.ch:8080 <http://koha.adminkuhn.ch:8080> )
> which uses Koha 21.05 - it also gives me
> Error 500 when clicking Koha menu "Tools > Import patrons". In my case
> log file "plack-error.log" shows the following:
>
> Could not compile
> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
> <http://import_borrowers.pl>: Can't locate
> Data/Printer.pm in @INC (you may need to install the Data::Printer
> module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer
> /usr/share/koha/lib/installer /etc/perl
> /usr/local/lib/x86_64-linux-gnu/perl/5.24.1
> /usr/local/share/perl/5.24.1
> /usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5
> /usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24
> /usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base
> /var/lib/koha/sandkasten/plugins) at
> /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
> BEGIN failed--compilation aborted at
> /usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
> Compilation failed in require at
> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
> <http://import_borrowers.pl> line 50.
> BEGIN failed--compilation aborted at
> /usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl
> <http://import_borrowers.pl> line 50.
>
> Maybe this is just a new bug you found.
>
> Best wishes: Michael
> --
> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>
>
>
>
> -------- Weitergeleitete Nachricht --------
> Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
> Datum: Tue, 22 Jun 2021 17:25:33 +0200
> Von: Michael Kuhn <mik at adminkuhn.ch <mailto:mik at adminkuhn.ch>>
> Antwort an: Michael Kuhn <mik at adminkuhn.ch <mailto:mik at adminkuhn.ch>>
> Organisation: Admin Kuhn GmbH
> An: Himanshu Aggarwal <rtr.himanshu at gmail.com
> <mailto:rtr.himanshu at gmail.com>>
>
> Hi
>
> > image.png
> > This is what I see
>
> OK, but these are not error messages - this is just a directory listing
> with the names of some files on the right side.
>
> What are you asking exactly?
>
> To look into one of these log files you could use for example:
>
> # more intranet-error.log
>
> or
>
> # tail intranet-error.log
>
> or any other bash command that makes sense. But you should definitely
> have basic Linux knowledge if you are ranging the file system.
>
> Best wishes: Michael
> --
> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>
>
>
>
> -------- Weitergeleitete Nachricht --------
> Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
> Datum: Tue, 22 Jun 2021 17:02:29 +0200
> Von: Michael Kuhn <mik at adminkuhn.ch <mailto:mik at adminkuhn.ch>>
> Antwort an: Michael Kuhn <mik at adminkuhn.ch <mailto:mik at adminkuhn.ch>>
> Organisation: Admin Kuhn GmbH
> An: Himanshu Aggarwal <rtr.himanshu at gmail.com
> <mailto:rtr.himanshu at gmail.com>>
>
> Hi Himanshu
>
> > Yes it helped me to understand the errors I am getting but how to
> > resolve it?
>
> I don't know of any errors that you are getting.
>
> Best wishes: Michael Kuhn
> --
> Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
> T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch
> <mailto:mik at adminkuhn.ch> · W www.adminkuhn.ch <http://www.adminkuhn.ch>
>
>
>
>
>
> --
> Assistant Librarian,
> Confucius Institute Scholar 13-14,
> R.D. National College,
> Bandra (W.)
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