[Koha] Unable to connect

[Alvaro Cornejo]

Hi James

No, ports can not be changed automatically. They are "hardcoded" in
apache's config files.

Maybe someone installed another app that uses those ports, added those and
removed original ones.

In any case, for those changes to take effect, apache service has to be
restarted/reloaded.

Regards

Alvaro


|----------------------------------------------------------------------------------------|
 Stay safe / Cuídate/  Reste sécurisé
*7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur et à
mesure.
 *q *Recycle always / Recicla siempre / Recyclez toujours
 P Print only if absolutely necessary / Imprime solo si es necesario /
Imprimez seulement si nécessaire


Le mer. 18 nov. 2020 à 06:51, muiru james <muirunyeri at gmail.com> a écrit :

> Hello Alvaro,
>
> I did this - Checked listening ports (sudo netstat -talpan | grep LISTEN )
>
> Surprisingly, the ports had been changed to 8000 for OPAC and 8001 for
> intranet. All along, we had been using port 80 and 8080 respectively. I
> changed them back and we are now back online. I cannot thank you enough for
> this pointer and your immeasurable help. I'm only wondering, could the
> change have been automatic? Am the only one with access to the terminal
> both physically and through the accounts.
>
> Thank you once again
>
> Warm regards
> James
>
> On Tue, Nov 17, 2020 at 9:26 PM Alvaro Cornejo <cornejo.alvaro at gmail.com>
> wrote:
>
>> Hi James
>>
>> - Have you changed something lately (iptables/firewall/apache config?
>> - Is opac running?
>> - Check apache logs. (error and access, both in apache and koha logs)
>> - Check listening ports (sudo netstat -talpan | grep LISTEN )
>>
>> Regards,
>>
>> Alvaro
>>
>>
>>
>> |----------------------------------------------------------------------------------------|
>>  Stay safe / Cuídate/  Reste sécurisé
>> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur et
>> à mesure.
>>  *q *Recycle always / Recicla siempre / Recyclez toujours
>>  P Print only if absolutely necessary / Imprime solo si es necesario /
>> Imprimez seulement si nécessaire
>>
>>
>> Le mar. 17 nov. 2020 à 12:07, muiru james <muirunyeri at gmail.com> a
>> écrit :
>>
>>> Hi Alvaro,
>>>
>>> It is not a new install. The server has been running for over an year
>>> now without any hitch.
>>>
>>> Sudo service apache2/memcached/mysql show the services as running.
>>>
>>> Kindly direct me further on how to check if the server is listening to
>>> the ports and on the error logs.
>>>
>>> Thanks a lot for your reply.
>>>
>>> Very warm regards
>>> James
>>>
>>>
>>>
>>> On Tue, Nov 17, 2020, 20:01 Alvaro Cornejo <cornejo.alvaro at gmail.com>
>>> wrote:
>>>
>>>> Hi James
>>>>
>>>> Is it a new install? Do you have access to OPAC page?
>>>>
>>>> Check that apache is really running and listening to the mentioned
>>>> port. Also check apache logs for any error/message that will help you find
>>>> the cause
>>>>
>>>> Regards,
>>>>
>>>> Alvaro
>>>>
>>>>
>>>>
>>>> |----------------------------------------------------------------------------------------|
>>>>  Stay safe / Cuídate/  Reste sécurisé
>>>> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur
>>>> et à mesure.
>>>>  *q *Recycle always / Recicla siempre / Recyclez toujours
>>>>  P Print only if absolutely necessary / Imprime solo si es necesario /
>>>> Imprimez seulement si nécessaire
>>>>
>>>>
>>>> Le mar. 17 nov. 2020 à 07:58, muiru james <muirunyeri at gmail.com> a
>>>> écrit :
>>>>
>>>>> Hello team,
>>>>>
>>>>> I cannot connect to my instance even when I try logging in from the
>>>>> production server itself.
>>>>>
>>>>> The browsers response "Unable to connect: Firefox can’t establish a
>>>>> connection to the server at 127.0.0.1:8080"
>>>>>
>>>>>
>>>>> All the processes seem to be running
>>>>>
>>>>>
>>>>> Im running koha 19.11 on ubuntu 16.04
>>>>>
>>>>>
>>>>> Kindly help
>>>>>
>>>>>
>>>>> Warm Regards
>>>>>
>>>>> James
>>>>> _______________________________________________
>>>>>
>>>>> Koha mailing list  http://koha-community.org
>>>>> Koha at lists.katipo.co.nz
>>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>>
>>>>