[Koha] Unable to connect

[muiru james]

Thanks a mil Alvaro. I thought so too.

Keep safe

James

On Wed, Nov 18, 2020, 18:09 Alvaro Cornejo <cornejo.alvaro at gmail.com> wrote:

> Hi James
>
> No, ports can not be changed automatically. They are "hardcoded" in
> apache's config files.
>
> Maybe someone installed another app that uses those ports, added those and
> removed original ones.
>
> In any case, for those changes to take effect, apache service has to be
> restarted/reloaded.
>
> Regards
>
> Alvaro
>
>
>
> |----------------------------------------------------------------------------------------|
>  Stay safe / Cuídate/  Reste sécurisé
> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur et à
> mesure.
>  *q *Recycle always / Recicla siempre / Recyclez toujours
>  P Print only if absolutely necessary / Imprime solo si es necesario /
> Imprimez seulement si nécessaire
>
>
> Le mer. 18 nov. 2020 à 06:51, muiru james <muirunyeri at gmail.com> a écrit :
>
>> Hello Alvaro,
>>
>> I did this - Checked listening ports (sudo netstat -talpan | grep LISTEN
>> )
>>
>> Surprisingly, the ports had been changed to 8000 for OPAC and 8001 for
>> intranet. All along, we had been using port 80 and 8080 respectively. I
>> changed them back and we are now back online. I cannot thank you enough for
>> this pointer and your immeasurable help. I'm only wondering, could the
>> change have been automatic? Am the only one with access to the terminal
>> both physically and through the accounts.
>>
>> Thank you once again
>>
>> Warm regards
>> James
>>
>> On Tue, Nov 17, 2020 at 9:26 PM Alvaro Cornejo <cornejo.alvaro at gmail.com>
>> wrote:
>>
>>> Hi James
>>>
>>> - Have you changed something lately (iptables/firewall/apache config?
>>> - Is opac running?
>>> - Check apache logs. (error and access, both in apache and koha logs)
>>> - Check listening ports (sudo netstat -talpan | grep LISTEN )
>>>
>>> Regards,
>>>
>>> Alvaro
>>>
>>>
>>>
>>> |----------------------------------------------------------------------------------------|
>>>  Stay safe / Cuídate/  Reste sécurisé
>>> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur et
>>> à mesure.
>>>  *q *Recycle always / Recicla siempre / Recyclez toujours
>>>  P Print only if absolutely necessary / Imprime solo si es necesario /
>>> Imprimez seulement si nécessaire
>>>
>>>
>>> Le mar. 17 nov. 2020 à 12:07, muiru james <muirunyeri at gmail.com> a
>>> écrit :
>>>
>>>> Hi Alvaro,
>>>>
>>>> It is not a new install. The server has been running for over an year
>>>> now without any hitch.
>>>>
>>>> Sudo service apache2/memcached/mysql show the services as running.
>>>>
>>>> Kindly direct me further on how to check if the server is listening to
>>>> the ports and on the error logs.
>>>>
>>>> Thanks a lot for your reply.
>>>>
>>>> Very warm regards
>>>> James
>>>>
>>>>
>>>>
>>>> On Tue, Nov 17, 2020, 20:01 Alvaro Cornejo <cornejo.alvaro at gmail.com>
>>>> wrote:
>>>>
>>>>> Hi James
>>>>>
>>>>> Is it a new install? Do you have access to OPAC page?
>>>>>
>>>>> Check that apache is really running and listening to the mentioned
>>>>> port. Also check apache logs for any error/message that will help you find
>>>>> the cause
>>>>>
>>>>> Regards,
>>>>>
>>>>> Alvaro
>>>>>
>>>>>
>>>>>
>>>>> |----------------------------------------------------------------------------------------|
>>>>>  Stay safe / Cuídate/  Reste sécurisé
>>>>> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur
>>>>> et à mesure.
>>>>>  *q *Recycle always / Recicla siempre / Recyclez toujours
>>>>>  P Print only if absolutely necessary / Imprime solo si es necesario
>>>>> / Imprimez seulement si nécessaire
>>>>>
>>>>>
>>>>> Le mar. 17 nov. 2020 à 07:58, muiru james <muirunyeri at gmail.com> a
>>>>> écrit :
>>>>>
>>>>>> Hello team,
>>>>>>
>>>>>> I cannot connect to my instance even when I try logging in from the
>>>>>> production server itself.
>>>>>>
>>>>>> The browsers response "Unable to connect: Firefox can’t establish a
>>>>>> connection to the server at 127.0.0.1:8080"
>>>>>>
>>>>>>
>>>>>> All the processes seem to be running
>>>>>>
>>>>>>
>>>>>> Im running koha 19.11 on ubuntu 16.04
>>>>>>
>>>>>>
>>>>>> Kindly help
>>>>>>
>>>>>>
>>>>>> Warm Regards
>>>>>>
>>>>>> James
>>>>>> _______________________________________________
>>>>>>
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>>>>>> Koha at lists.katipo.co.nz
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>>>>>>
>>>>>