[Koha] Unable to connect

[muiru james]

Hi Alvaro,

It is not a new install. The server has been running for over an year now
without any hitch.

Sudo service apache2/memcached/mysql show the services as running.

Kindly direct me further on how to check if the server is listening to the
ports and on the error logs.

Thanks a lot for your reply.

Very warm regards
James



On Tue, Nov 17, 2020, 20:01 Alvaro Cornejo <cornejo.alvaro at gmail.com> wrote:

> Hi James
>
> Is it a new install? Do you have access to OPAC page?
>
> Check that apache is really running and listening to the mentioned port.
> Also check apache logs for any error/message that will help you find the
> cause
>
> Regards,
>
> Alvaro
>
>
>
> |----------------------------------------------------------------------------------------|
>  Stay safe / Cuídate/  Reste sécurisé
> *7* Switch off as you go / Apaga lo que no usas /  Débranchez au fur et à
> mesure.
>  *q *Recycle always / Recicla siempre / Recyclez toujours
>  P Print only if absolutely necessary / Imprime solo si es necesario /
> Imprimez seulement si nécessaire
>
>
> Le mar. 17 nov. 2020 à 07:58, muiru james <muirunyeri at gmail.com> a écrit :
>
>> Hello team,
>>
>> I cannot connect to my instance even when I try logging in from the
>> production server itself.
>>
>> The browsers response "Unable to connect: Firefox can’t establish a
>> connection to the server at 127.0.0.1:8080"
>>
>>
>> All the processes seem to be running
>>
>>
>> Im running koha 19.11 on ubuntu 16.04
>>
>>
>> Kindly help
>>
>>
>> Warm Regards
>>
>> James
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>