[Koha] some staff users cannot access the OPAC

[Alvaro Cornejo]

Hi Isabel

Have you checked the expiration date?

Regards

Alvaro
|----------------------------------------------------------------------------------------|
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Imprimez seulement si nécessaire


Le ven. 11 déc. 2020 à 09:18, Isabel Pineda <isabel.pineda at ds.edu.sv> a
écrit :

> Hi. We have got a strange problem with some of our staff users: They can
> access the intranet but for some reason they cannot access the OPAC. I have
> already tried several things - changing the password in the administration
> form, changing the password through the "Forgot password" process in the
> OPAC for example - but they still cannot log in the OPAC. Does anybody have
> an idea why that might be? If there is nothing that can be done, I will
> delete and recreate these users and hope that it works this time. I am just
> curious about the reason, because for most staff users it is working
> without a problem.
>
> Thank you very much
> Isabel Pineda
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