[Koha] No patron search results in Koha 16.05.09

[Joy Nelson]

I had a similar thought to Jonathan.  When I've seen patrons not returning
in the patron search, it is usually because of corrupt/malformed data in
the database.

joy


On Wed, Apr 12, 2017 at 8:43 AM, Jonathan Druart <
jonathan.druart at bugs.koha-community.org> wrote:

> Anselm,
>
> You are using a non supported version of Koha, you should try and update it
> to a more recent one.
> What you describe can happen if the JSON returned by the server is
> malformed. To check that, before launching a patron search, open the
> browser's console (firebug or dev tool) and copy/paste the server's answer
> into a JSON validator tool.
> You will then see if some of your patron's data break the JSON structure.
>
> Regards,
> Jonathan
>
> On Wed, 12 Apr 2017 at 08:14 Anselm Olweny <aolweny at gmail.com> wrote:
>
> > Dear Michael and colleagues,
> >
> > I have even modified the patrons system preference to list 5 entries per
> > page. Still the problem persists. I even installed koha version 3.22, and
> > still same problem exists.
> >
> > Anybody else, please help in trying to understand what may be the issue
> >
> > Thanks
> >
> > Anselm O
> >
> >
> >
> > On Fri, Apr 7, 2017 at 7:02 PM, Michael Kuhn <mik at adminkuhn.ch> wrote:
> >
> > > Hi Anselm
> > >
> > > Thanks for your guidance. However, I have checked and the patrons are
> in
> > >> the database. Doing CTRL + F5 and $ sudo service koha-common restart
> has
> > >> not resolved the issue.
> > >>
> > >> However, I have now discovered that the problem happens when the
> number
> > >> of search items returned is more that 20 items. When the search
> results
> > >> is less that 20 items,items are displayed as expected.
> > >>
> > >> Could you kindly advise on what else I may look at to resolve this
> > issue.
> > >>
> > >
> > > Rut risking to sound funny I just ask: When you just search patrons and
> > > you get the list... Maybe you haven't seen that small button at the top
> > > saying "Show 20 entries"... the number of entries can be changed to 10
> 20
> > > 50 100 or All.
> > >
> > > Otherwise I have no idea at the moment...
> > >
> > > Best wishes: MIchael
> > >
> > > --
> > > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg.
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> > · W www.adminkuhn.ch
> > >
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-- 
Joy Nelson
Director of Migrations

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