[Koha] No patron search results in Koha 16.05.09

[Jonathan Druart]

Anselm,

You are using a non supported version of Koha, you should try and update it
to a more recent one.
What you describe can happen if the JSON returned by the server is
malformed. To check that, before launching a patron search, open the
browser's console (firebug or dev tool) and copy/paste the server's answer
into a JSON validator tool.
You will then see if some of your patron's data break the JSON structure.

Regards,
Jonathan

On Wed, 12 Apr 2017 at 08:14 Anselm Olweny <aolweny at gmail.com> wrote:

> Dear Michael and colleagues,
>
> I have even modified the patrons system preference to list 5 entries per
> page. Still the problem persists. I even installed koha version 3.22, and
> still same problem exists.
>
> Anybody else, please help in trying to understand what may be the issue
>
> Thanks
>
> Anselm O
>
>
>
> On Fri, Apr 7, 2017 at 7:02 PM, Michael Kuhn <mik at adminkuhn.ch> wrote:
>
> > Hi Anselm
> >
> > Thanks for your guidance. However, I have checked and the patrons are in
> >> the database. Doing CTRL + F5 and $ sudo service koha-common restart has
> >> not resolved the issue.
> >>
> >> However, I have now discovered that the problem happens when the number
> >> of search items returned is more that 20 items. When the search results
> >> is less that 20 items,items are displayed as expected.
> >>
> >> Could you kindly advise on what else I may look at to resolve this
> issue.
> >>
> >
> > Rut risking to sound funny I just ask: When you just search patrons and
> > you get the list... Maybe you haven't seen that small button at the top
> > saying "Show 20 entries"... the number of entries can be changed to 10 20
> > 50 100 or All.
> >
> > Otherwise I have no idea at the moment...
> >
> > Best wishes: MIchael
> >
> > --
> > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
> > Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
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> · W www.adminkuhn.ch
> >
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