[Koha] No patron search results in Koha 16.05.09

[Anselm Olweny]

Thanks Jonathan and Joy. Let me do what you suggest and will update you.
But you must be right I am upgrading koha from 3.01 to latest. Something
may have gone wrong with database. Your cue is really helpful

Thanks.

Anselm

On Wednesday, April 12, 2017, Joy Nelson <joy at bywatersolutions.com> wrote:
> I had a similar thought to Jonathan.  When I've seen patrons not returning
> in the patron search, it is usually because of corrupt/malformed data in
> the database.
>
> joy
>
>
> On Wed, Apr 12, 2017 at 8:43 AM, Jonathan Druart <
> jonathan.druart at bugs.koha-community.org> wrote:
>
>> Anselm,
>>
>> You are using a non supported version of Koha, you should try and update
it
>> to a more recent one.
>> What you describe can happen if the JSON returned by the server is
>> malformed. To check that, before launching a patron search, open the
>> browser's console (firebug or dev tool) and copy/paste the server's
answer
>> into a JSON validator tool.
>> You will then see if some of your patron's data break the JSON structure.
>>
>> Regards,
>> Jonathan
>>
>> On Wed, 12 Apr 2017 at 08:14 Anselm Olweny <aolweny at gmail.com> wrote:
>>
>> > Dear Michael and colleagues,
>> >
>> > I have even modified the patrons system preference to list 5 entries
per
>> > page. Still the problem persists. I even installed koha version 3.22,
and
>> > still same problem exists.
>> >
>> > Anybody else, please help in trying to understand what may be the issue
>> >
>> > Thanks
>> >
>> > Anselm O
>> >
>> >
>> >
>> > On Fri, Apr 7, 2017 at 7:02 PM, Michael Kuhn <mik at adminkuhn.ch> wrote:
>> >
>> > > Hi Anselm
>> > >
>> > > Thanks for your guidance. However, I have checked and the patrons are
>> in
>> > >> the database. Doing CTRL + F5 and $ sudo service koha-common restart
>> has
>> > >> not resolved the issue.
>> > >>
>> > >> However, I have now discovered that the problem happens when the
>> number
>> > >> of search items returned is more that 20 items. When the search
>> results
>> > >> is less that 20 items,items are displayed as expected.
>> > >>
>> > >> Could you kindly advise on what else I may look at to resolve this
>> > issue.
>> > >>
>> > >
>> > > Rut risking to sound funny I just ask: When you just search patrons
and
>> > > you get the list... Maybe you haven't seen that small button at the
top
>> > > saying "Show 20 entries"... the number of entries can be changed to
10
>> 20
>> > > 50 100 or All.
>> > >
>> > > Otherwise I have no idea at the moment...
>> > >
>> > > Best wishes: MIchael
>> > >
>> > > --
>> > > Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg.
>> Fachausweis
>> > > Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
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>> > · W www.adminkuhn.ch
>> > >
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>
>
> --
> Joy Nelson
> Director of Migrations
>
> ByWater Solutions <http://bywatersolutions.com>
> Support and Consulting for Open Source Software
> Office: Fort Worth, TX
> Phone/Fax (888)900-8944
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