[Koha] Setting DueDates and Sending OverDue Notices

[Nombre]

El 01/02/16 a las 20:22, Jesse Lambertson escribió:
> Thank you Craig.
> 
> Yes, there is a client running to send mail.
> Our sysadmin set it up for me.
> 
> We are getting all the other notifications EXCEPT overdues.

Have you checked crontab files in /etc?, perhaps the line with overdue
execution is commented.

I think I have commented in my installation, I don't remember clearly.

REagards


> 
> This is why I was thinking it might be a trigger or hard due date issue.
> 
> Jesse
> 
> On Mon, Feb 1, 2016 at 2:19 PM, Craig Butosi <craig.butosi at rcmusic.ca>
> wrote:
> 
>> Hi Jesse,
>>
>> Of the top of my head, did you install a mail transfer agent like Postfix
>> or Sendmail on your Debian machine? If not, the lack of an MTA might be the
>> culprit.
>>
>>
>> C
>>
>> Craig Butosi, MA, MLIS, B Mus (Hons.)
>> LIBRARY SERVICES MANAGER
>> THE ROYAL CONSERVATORY
>> TELUS Centre for Performance and Learning
>> 273 Bloor Street West
>> Toronto, ON M5S 1W2
>> 416.408.2824 x338
>> www.rcmusic.ca
>>
>> -----Original Message-----
>> From: Koha [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Jesse
>> Lambertson
>> Sent: February-01-16 2:15 PM
>> To: koha at lists.katipo.co.nz
>> Subject: [Koha] Setting DueDates and Sending OverDue Notices
>>
>> Hello everyone,
>>
>> We are working in a koha set up (3.20 on debian 7 - package install on
>> local server).
>>
>> Our notifications are edited to send, most of them are going out etc.
>>
>> But the system is sending NO Overdue notices for some reason,
>>
>> Let me summarize what I have set up in case this is helpful to anyone.
>>
>> In Administration > Circulation & Fine Rules, we have set the circulation
>> polices, renewal permissions per patron types etc.
>>
>> In Patron Category Admin, we have set Overdue notices to YES.
>>
>> In that same Category, we have the set circulation unit in days (30) which
>> seems like it SHOULD trigger overdue notices at the appointed time - it is
>> not.
>>
>> *Why might this be*?
>>
>> Also, regarding the set up of Hard Due Dates: *Do these have to be set to
>> trigger OverDue notices if the other circulation rules are set*?
>> https://wiki.koha-community.org/wiki/Hard_Due_Dates_Circ_Rule_RFC
>>
>> I am not finding the language here as clear as I think it could be for me.
>>
>> We are currently sending notices for Advance Notice, Item Due and Holds
>> Available.
>> But OverDue notices are not going out.
>> I might have incorrectly set up the triggers defined here
>> http://translate.koha-community.org/manual/3.20/en/html-desktop/#noticetriggers
>> because I have delays set for advance notice and items due and one Overdue
>> notice. But it SEEMS the advance notice would need a different delay
>> trigger than overdue because one is before the item is due and one is after.
>>
>> The Cronjob is running to check them, the messaging queue is being checked
>> every 15 minutes according to the logs, but they are still not being sent.
>>
>> *What is it I am missing here*?
>> *Is this a trigger set-up issue, a hard due date issue or something
>> deeper*?
>>
>> Thank you for any advice.
>>
>> Jesse.
>>
>> --
>> Jesse A Lambertson
>> Librarian
>> <http://www.sqcc.org/>عالم الانجازات ينحاز دوماً مع المتفائلين
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> 
> 
>