[Koha] Circulation anomalies

[Sudhir Gandotra]

The access.log is the only possible way to find the problems, unless
soneone has compromised that file also.

best wishes,

Sudhir Gandotra
koha.openlx.com



On Wed, Aug 20, 2014 at 11:47 PM, Mesfin Teshome <mesfinatyh at yahoo.com>
wrote:

> Dear all,
> I am facing a strange problem. I am a system/network admin and our
> librarians at the University are saying Koha is reporting no checked out
> items for people who have checked out books, or displays 1 or 2 checked out
> items while there are many books checked out. The librarians claim they
> have not done anything with the circulation.
> When I check the circulation history and modification logs at the Patrons
> profile, the logs show that the books have either been returned or issued
> but the librarians swore they have not done that and that the system is
> doing that by itself. I have tried to look at the Koha-error_log, I see
> this error message
> returns.pl: Use of uninitialized value in hash element at
> /usr/share/koha/intranet/cgi-bin/circ/returns.pl line 413, <DATA> line
> 522., referer: http://$libraryurl$/cgi-bin/koha/circ/returns.pl
> Is this related to the problem? Where can I start troubleshooting the
> problem? The librarians are very worried because bad record with
> circulation could mean loss of books and they are convinced it is a system
> problem.
>
> We are running Koha version: 3.12.00.000
> I will really appreciate your response.
> Kind regards,
> Mesfin
> _______________________________________________
> Koha mailing list  http://koha-community.org
> Koha at lists.katipo.co.nz
> http://lists.katipo.co.nz/mailman/listinfo/koha
>



-- 
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