[Koha] Circulation anomalies

[Chris Cormack]

Switch on the access logs in Apache, if they aren't already on. Then you can see if someone is indeed returning them and from what ip. 

It's incredibly unlikely Koha is doing this itself or we would have had many many reports of this. 

The fact you are seeing returns.pl in the error log means someone or something is hitting the returns page. 
(they are warns and can be ignored but it does help us track down that someone is using the returns page. Access logs will tell us much more) 

Chris 


On 21 August 2014 6:17:03 am NZST, Mesfin Teshome <mesfinatyh at yahoo.com> wrote:
>Dear all,
>I am facing a strange problem. I am a system/network admin and our
>librarians at the University are saying Koha is reporting no checked
>out items for people who have checked out books, or displays 1 or 2
>checked out items while there are many books checked out. The
>librarians claim they have not done anything with the circulation.
>When I check the circulation history and modification logs at the
>Patrons profile, the logs show that the books have either been returned
>or issued but the librarians swore they have not done that and that the
>system is doing that by itself. I have tried to look at the
>Koha-error_log, I see this error message
>returns.pl: Use of uninitialized value in hash element at
>/usr/share/koha/intranet/cgi-bin/circ/returns.pl line 413, <DATA> line
>522., referer: http://$libraryurl$/cgi-bin/koha/circ/returns.pl
>Is this related to the problem? Where can I start troubleshooting the
>problem? The librarians are very worried because bad record with
>circulation could mean loss of books and they are convinced it is a
>system problem.
>
>We are running Koha version: 3.12.00.000
>I will really appreciate your response.
>Kind regards,
>Mesfin
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>Koha at lists.katipo.co.nz
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