[Koha] patron circulation issue

[Agnes Rivers-Moore]

Dear Jennifer and list

We have had something a little like that with version 3.00.06

We figured out that if someone had returned items that were one day 
overdue, and then checked out items the same day, the box appeared.
The returned items were back, no fines generated because they were 
within our grace period.
Koha seemed to have some leftover knowledge that the person had items 
that were late - only they were checked in already.

In that version the box did say something and we could click to continue 
the checkout, so it was really just an annoyance.

Hope this helps,
Agnes

On 18/04/2012 4:15 PM, Jennifer Coleman-Davidson wrote:
> Hi,
>
> We've recently been having an issue with circulating books to some of 
> our patrons.  When we scan the book a yellow box appears near the top 
> of the screen but it doesn't say anything and the system won't allow 
> the patron to sign the book out.  It seems to be a patron specific 
> problem and not a book specific problem.  We've checked all the 
> patrons' information and nothing seems to be wrong in that area. Any 
> ideas as to what is the underlying cause?
>
> Thanks,
> Jennifer

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