[Koha] patron circulation issue

[Chris Cormack]

On 19 April 2012 08:15, Jennifer Coleman-Davidson <ceo at bonnechereupl.com> wrote:
> Hi,
>
> We've recently been having an issue with circulating books to some of our
> patrons.  When we scan the book a yellow box appears near the top of the
> screen but it doesn't say anything and the system won't allow the patron to
> sign the book out.  It seems to be a patron specific problem and not a book
> specific problem.  We've checked all the patrons' information and nothing
> seems to be wrong in that area. Any ideas as to what is the underlying
> cause?
>
Hi Jennifer

What version of Koha? And have you checked the circulation rules?

Chris