[Koha] problem with duplicate entries

[Emrys Minnig]

My experience with duplicate records resulted from a colleague using an unmodified (and untoolbarred) version of IE7 -- not IE8 -- and I also can't entirely rule out network issues.  I work in a school, so am always working within the constraints of proxies and content filters.
 
Emrys

________________________________

From: koha-bounces at lists.katipo.co.nz on behalf of MJ Ray
Sent: Thu 17/02/2011 10:57
To: koha at lists.katipo.co.nz
Cc: kate.garnwen at virgin.net
Subject: Re: [Koha] problem with duplicate entries



Emrys Minnig wrote:
> Kate Jones wrote:
> > (1) Duplicate entries.  When I am creating new catalogue entries, I
> > often find I get a 'double' entry, so that I end up with a biblio record
> > with holdings, and one without.  I then have to go back and delete the
> > extra entry, otherwise it shows up on catalogue searches as having 'no
> > items' which is confusing for people using the catalogue.  This happens
> > when I'm accessing my Koha server via a network; when I have the chance
> > to catalogue straight on to the server, it doesn't happen, so presumably
> > it's a network issue, but can anyone suggest a way of avoiding this
> > problem?
>
> Regarding (1): have you been using Internet Explorer when
> cataloguing?  IE is unsupported for the staff interface and has been
> known to add duplicate biblios.  Firefox is recommended.

I had the opportunity to look at someone's computer that was making
duplicates a while ago, as well as create an unduplicated new record
with my laptop on their network connection (thereby eliminating
"network issue" - a cache doing something stupid, most likely).

My current suspicion is that Google Toolbar (installed site-wide by
their IT department) causing duplicates somehow, rather than IE8.  Can
anyone confirm or refute that?

Sorry if this is now moot!
--
MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op.
Past Koha Release Manager (2.0), LMS programmer, statistician, webmaster.
In My Opinion Only: see http://mjr.towers.org.uk/email.html
Available for hire for Koha work http://www.software.coop/products/koha
_______________________________________________
Koha mailing list  http://koha-community.org <http://koha-community.org/> 
Koha at lists.katipo.co.nz
http://lists.katipo.co.nz/mailman/listinfo/koha