Our problem is that there is nothing to click on in the box and nothing that tells us what the problem is. Here's what we get: thanks, Jennifer On 23/04/2012 4:57 PM, Agnes Rivers-Moore wrote:

Dear Jennifer and list

We have had something a little like that with version 3.00.06

We figured out that if someone had returned items that were one day overdue, and then checked out items the same day, the box appeared. The returned items were back, no fines generated because they were within our grace period. Koha seemed to have some leftover knowledge that the person had items that were late - only they were checked in already.

In that version the box did say something and we could click to continue the checkout, so it was really just an annoyance.

Hope this helps, Agnes

On 18/04/2012 4:15 PM, Jennifer Coleman-Davidson wrote:

...

Hi,

We've recently been having an issue with circulating books to some of our patrons. When we scan the book a yellow box appears near the top of the screen but it doesn't say anything and the system won't allow the patron to sign the book out. It seems to be a patron specific problem and not a book specific problem. We've checked all the patrons' information and nothing seems to be wrong in that area. Any ideas as to what is the underlying cause?

Thanks, Jennifer

-- /Jennifer Coleman-Davidson CEO Bonnechere Union Public Library 74 Maple St | Box 39 Eganville ON K0J 1T0 613-628-2400 www.bonnechereupl.com ceo@bonnechereupl.com /