20 Apr
2012
20 Apr
'12
1:48 a.m.
On 19 April 2012 08:15, Jennifer Coleman-Davidson <ceo@bonnechereupl.com> wrote:
Hi,
We've recently been having an issue with circulating books to some of our patrons. When we scan the book a yellow box appears near the top of the screen but it doesn't say anything and the system won't allow the patron to sign the book out. It seems to be a patron specific problem and not a book specific problem. We've checked all the patrons' information and nothing seems to be wrong in that area. Any ideas as to what is the underlying cause?
Hi Jennifer What version of Koha? And have you checked the circulation rules? Chris