18 Apr
2012
18 Apr
'12
10:15 p.m.
Hi, We've recently been having an issue with circulating books to some of our patrons. When we scan the book a yellow box appears near the top of the screen but it doesn't say anything and the system won't allow the patron to sign the book out. It seems to be a patron specific problem and not a book specific problem. We've checked all the patrons' information and nothing seems to be wrong in that area. Any ideas as to what is the underlying cause? Thanks, Jennifer -- /Jennifer Coleman-Davidson CEO Bonnechere Union Public Library 74 Maple St | Box 39 Eganville ON K0J 1T0 613-628-2400 www.bonnechereupl.com ceo@bonnechereupl.com /