?Hello, We have the item recalls plugin version 1.0.26 installed and recall rules set up. The circulation rules are set up for item level holds and hold notices are ending with the reserves.reserve_id code. On the staff client when an item is checked out with an item level hold placed, there isn't a manual recall button anywhere on the patron record. My vendor PTFS cannot support the plugin and I cannot verify whether we have the code added to the Apache config. ? ?Does anyone know what needs to be done to display the manual recall button? Many thanks, Kind rgeards, Emma Perks Area Systems Librarian Tel: +44 (0) 121 424 9824 Email 1: baselibrary.consortium@nhs.net<mailto:emma.perks@heartofengland.nhs.uk> Email 2: emma.perks@heartofengland.nhs.uk<mailto:emma.perks@heartofengland.nhs.uk> Web: http://www.base-library.nhs.uk BASE Library Consortium ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail