Hi James, Yes I did follow up Katrin's suggestion but found nothing that looked obviously wrong, and anyway I don't think there have been any configuration changes since well before the problem first showed up. Following another suggestion *we have cleared the browser caches on all our client machines and everything seems to be working again*. I have no idea why, and am not convinced that the problem isn't going to come back at some point. But all is well at the moment. Which leads me to a question I've been meaning to ask for a while ... *does Koha use cookies?* My thanks to all who suggested solutions. Much appreciated! Chris Brown (Voluntary Libraries in Sheffield) On Mon, Jun 21, 2021 at 10:46 AM Mason James <mtj@kohaaloha.com> wrote:
hi Chris did you try Katrin's suggestion?, it is the most likely problem https://lists.katipo.co.nz/pipermail/koha/2021-June/056338.html
try loading your database into a test system, and experiment by removing likely issuing rules until you find your problematic rule
cheers, Mason
Dear Koha Community
Following up my post on 12 June I am repeating my call for help as Koha is effectively unusable right now at one of our libraries.
We are running Koha 19.11 on Debian 9.11 (stretch). This supports 5 Koha instances for some of the volunteer-run libraries in Sheffield. It has been stable and working fine for many months.
Currently we have a serious problem with one of these instances. Any attempt to check out a book hangs (never completes) and we see /usr/share/koha/intranet/cgi-bin/circ/circulation.pl consuming most of
On 21/06/21 6:42 pm, Chris Brown wrote: the
CPU cycles (stuck in a loop perhaps?). On one occasion I noticed it was renew.pl consuming all the CPU.
I have tried disabling plack for this instance, and have rebuilt the zebra index, but the problem persists. There is nothing obvious reported in the log files, though I may not be looking in the right places. I cannot see any obvious problems with the configuration, though again I might be looking at the wrong things. The other 4 instances are working OK.
*Any advice on how to debug or fix this would be greatly appreciated.*
Does anyone know how to turn on tracing of MySQL transactions? I was wondering if looking at the activity at the database end might help.
Thanks and Best Regards,
Chris Brown (Voluntary Libraries in Sheffield) _______________________________________________
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