Lenora, Depending on the customer's email host, and your ISP's terms and restrictions, your emails may be getting flagged as spam or otherwise blocked before they can reach the customer's inbox. You may want to start by entering your server's IP into Spamhaus.org, and see what they have to say about it: http://www.spamhaus.org/lookup.lasso Hope this helps, -Ian On Wed, Apr 14, 2010 at 1:19 PM, Lenora Oftedahl <OFTL@critfc.org> wrote:
hey. I have a customer trying to email his shopping cart. Box pops up, email address entered. Sent email confirmation, but email never arrives.
What are we missing?
Thanx. Lenora
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