Hi, at the moment it's not possible to send more than three overdue notices after the due date with Koha. I've found some related bug reports on bugzilla: Bug 12771 - Enhancement to manage more than 3 levels of overdue notice https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12771 Bug 17772 - Overdue Notice/Status triggers tool https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12772 Unfortunately it doesn't look like there is active development on them at the moment. Katrin On 11.07.2018 07:21, Puttaraj Choukimath wrote:
Dear Koha colleagues/Friends, Greetings!
Kindly let me know, about the *number of TRIGGERS for the OVERDUE REMINDERS*.. Currently our system has only three triggers at the interval of 30 days and the third one happens to be last one!! I feel, there should not be any limitation about the number of triggers, and the system shall keep reminding the patron as long as the expected (either check-in or write-off or similar) action happens. Please advise.
Thanks and regards, Puttaraj Choukimath
On Wednesday 11 July 2018 02:49 AM, Cab Vinton wrote:
Re: using the notice triggers to automatically suspend patrons on their last notice --
Since we're a multi-library system, I assume this means that anyone who receives a last notice would be restricted?
In other words, this would affect any patron who happened to hold onto materials too long, & not just those for whom we happened to be the home branch. Correct?
Many thanks,
Cab Vinton, Director Plaistow Public Library _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha