Hi, All -- We've used the noissuescharge setting in the Circulation preferences to prevent patrons from checking items out when their fines exceed a certain amount. However, since most of our fines are relatively modest, it may take several months to reach the noissuescharge cap if a patron only has 1 or 2 items checked out. There doesn't appear to be a similar setting for blocking patrons when a particular item becomes long overdue. We can go into each patron's account & add a manual restriction, but we generally have several patrons needing this change in status. Unfortunately, it doesn't look like the Batch Patron Modification tool can be used to set patrons' debarred status (though we can set a new expiration date for their cards). I believe the Patron Import tool might be an option, but that seems too convoluted. Am I missing something? Many thanks in advance, Cab Vinton, Director Plaistow Public Library Plaistow Public Library
Another possibility would be to use the message triggers and automatically suspend patrons on their last notice. On Thu, Jul 5, 2018 at 3:49 PM, Cab Vinton <bibliwho@gmail.com> wrote:
Hi, All --
We've used the noissuescharge setting in the Circulation preferences to prevent patrons from checking items out when their fines exceed a certain amount.
However, since most of our fines are relatively modest, it may take several months to reach the noissuescharge cap if a patron only has 1 or 2 items checked out.
There doesn't appear to be a similar setting for blocking patrons when a particular item becomes long overdue.
We can go into each patron's account & add a manual restriction, but we generally have several patrons needing this change in status. Unfortunately, it doesn't look like the Batch Patron Modification tool can be used to set patrons' debarred status (though we can set a new expiration date for their cards).
I believe the Patron Import tool might be an option, but that seems too convoluted.
Am I missing something?
Many thanks in advance,
Cab Vinton, Director Plaistow Public Library Plaistow Public Library _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
On Thu, Jul 5, 2018 at 5:45 PM, Barton Chittenden <barton@bywatersolutions.com> wrote:
Another possibility would be to use the message triggers and automatically suspend patrons on their last notice.
Ah, that's an interesting idea. For this to work for patrons without emails, would we simply select the rest of the available checkboxes (Phone, Print, SMS)? Thanks! Cab Vinton, Director Plaistow Public Library
On Fri, Jul 6, 2018, 9:41 AM Cab Vinton <bibliwho@gmail.com> wrote:
On Thu, Jul 5, 2018 at 5:45 PM, Barton Chittenden <barton@bywatersolutions.com> wrote:
Another possibility would be to use the message triggers and automatically suspend patrons on their last notice.
Ah, that's an interesting idea.
For this to work for patrons without emails, would we simply select the rest of the available checkboxes (Phone, Print, SMS)?
I believe the restriction is independent of the notification. Also, notifications fall back to 'print' if no other notification can be delivered. --Barton
Re: using the notice triggers to automatically suspend patrons on their last notice -- Since we're a multi-library system, I assume this means that anyone who receives a last notice would be restricted? In other words, this would affect any patron who happened to hold onto materials too long, & not just those for whom we happened to be the home branch. Correct? Many thanks, Cab Vinton, Director Plaistow Public Library
Wow, that's a really interesting question -- I think you're right, if the patron is going to get a notice, the'll get debarred if one of their overdues triggers the notice, regardless of their relationship to the branch. On Tue, Jul 10, 2018 at 5:19 PM, Cab Vinton <bibliwho@gmail.com> wrote:
Re: using the notice triggers to automatically suspend patrons on their last notice --
Since we're a multi-library system, I assume this means that anyone who receives a last notice would be restricted?
In other words, this would affect any patron who happened to hold onto materials too long, & not just those for whom we happened to be the home branch. Correct?
Many thanks,
Cab Vinton, Director Plaistow Public Library
Dear Koha colleagues/Friends, Greetings! Kindly let me know, about the *number of TRIGGERS for the OVERDUE REMINDERS*.. Currently our system has only three triggers at the interval of 30 days and the third one happens to be last one!! I feel, there should not be any limitation about the number of triggers, and the system shall keep reminding the patron as long as the expected (either check-in or write-off or similar) action happens. Please advise. Thanks and regards, Puttaraj Choukimath On Wednesday 11 July 2018 02:49 AM, Cab Vinton wrote:
Re: using the notice triggers to automatically suspend patrons on their last notice --
Since we're a multi-library system, I assume this means that anyone who receives a last notice would be restricted?
In other words, this would affect any patron who happened to hold onto materials too long, & not just those for whom we happened to be the home branch. Correct?
Many thanks,
Cab Vinton, Director Plaistow Public Library _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
-- Mr.Puttaraj Choukimath BSc, BEd, MLISC, PGDLIM, UGC-NET. Asst. Librarian (SG) Circulation Section, SDTM Library, Tata Institute of Social Sciences, P.B. No.8313, Deonar, MUMBAI-400088, INDIA T: +91-22-2552 5285 (O); F: +91-22-2552 5050 E: choukimath@tiss.edu; choukimath@gmail.com W: http://library.tiss.edu W: https://tinyurl.com/y93t5ef4 (Google Scholar) W: http://works.bepress.com/puttaraj_choukimath/ B: http://socialsciencesinfoblog.blogspot.in
Hi, at the moment it's not possible to send more than three overdue notices after the due date with Koha. I've found some related bug reports on bugzilla: Bug 12771 - Enhancement to manage more than 3 levels of overdue notice https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12771 Bug 17772 - Overdue Notice/Status triggers tool https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12772 Unfortunately it doesn't look like there is active development on them at the moment. Katrin On 11.07.2018 07:21, Puttaraj Choukimath wrote:
Dear Koha colleagues/Friends, Greetings!
Kindly let me know, about the *number of TRIGGERS for the OVERDUE REMINDERS*.. Currently our system has only three triggers at the interval of 30 days and the third one happens to be last one!! I feel, there should not be any limitation about the number of triggers, and the system shall keep reminding the patron as long as the expected (either check-in or write-off or similar) action happens. Please advise.
Thanks and regards, Puttaraj Choukimath
On Wednesday 11 July 2018 02:49 AM, Cab Vinton wrote:
Re: using the notice triggers to automatically suspend patrons on their last notice --
Since we're a multi-library system, I assume this means that anyone who receives a last notice would be restricted?
In other words, this would affect any patron who happened to hold onto materials too long, & not just those for whom we happened to be the home branch. Correct?
Many thanks,
Cab Vinton, Director Plaistow Public Library _______________________________________________ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz https://lists.katipo.co.nz/mailman/listinfo/koha
participants (4)
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Barton Chittenden -
Cab Vinton -
Katrin Fischer -
Puttaraj Choukimath