On koha 3.6.4 borrowers with overdues are being restricted. We don't want them to be restricted. Restrictions are put in place about 5 minutes before emailed overdue notices are received, so guessing it's the same process. Overdue notice/status triggers Restrict column is unchecked. Preference OversBlockCirc is set to Don't block All fines are set to 0.00, MaxFine is set to 0.00. Maxoutstanding and Noissuescharge is set to 100.00. Anyone see any obvious preferences we may have missed that could be causing this? Cheers Tim Hannah ---------------------------------------------------------------------------- DISCLAIMER: This e-mail (including attachments) may contain information which is confidential or legally privileged and may not reflect the Ministry of Education's view. The Ministry is not responsible for changes made to this email after we've sent it. If you have received this e-mail by mistake, please reply to the Ministry immediately and delete both messages. Thank you.