Re: [Koha] written off amount reflect in credit after return of book

20 Oct 2020

      Hi Vinod,

I think in the GUI you only have the option of voiding them. For
recommending a database side change I am not sure enough about possible
side effects - maybe someone else could help.

Katrin

On 20.10.20 18:13, vinod mishra wrote:
...
Hello Katrin
Thanks a lot, so only way for me is to void the credit amount which
shows after checked in of books ?
Because we have already extended the due date and almost 1000s of
users fine has been written off in the system. Please suggest if there
is any alternative to avoid credit now else all users credit needs to
be voided I guess after return of books.
Thanks
On Tue, 20 Oct 2020 20:03 Katrin Fischer, <katrin.fischer.83@web.de
<mailto:katrin.fischer.83@web.de>> wrote:
Hi Vinod,
the Due date batch editing doesn't act like a renewal, it changes the
    due date of the existing checkouts directly. So when they are already
    overdue with an accrueing fine, the fine remains as accrueing and that
    causes the credit on return. I'd recommend against using it for items
    already overdue for this reason if your library is charging fines
    and to
    manually renew those items first to "deactivate" the fines process.
i am not sure if there is a way to prevent the Credits now without
    changing things directly in the database.
Hope that explains,
Katrin
On 20.10.20 14:00, vinod mishra wrote:
    > Hello
    >
    > Due to covid 19 we have written off several fines and extended
    the due date
    > with bulk due date extend option. When the user is returning the
    books the
    > same written off amount reflect in his/her account under CREDIT.
    >
    > Once void all credit then it does not reflect anything. Please
    suggest
    >
    > Koha 20.05.04
    >
    > With Regards,
    >
    > Vinod Kumar Mishra,
    > Assistant Librarian,
    > Biju Patnaik Central Library (BPCL),
    > NIT Rourkela,
    > Sundergadh-769008,
    > Odisha,
    > India.
    > Mob:91+9439420860
    > URL: http://vinod.itshelp.co.in/
    > ORCID ID: http://orcid.org/0000-0003-4666-7874
    >
    > *"Spiritual relationship is far more precious than physical.
    Physical
    > relationship divorced from spiritual is body without soul" --
    Mahatma
    > Gandhi*
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