written off amount reflect in credit after return of book
Hello Due to covid 19 we have written off several fines and extended the due date with bulk due date extend option. When the user is returning the books the same written off amount reflect in his/her account under CREDIT. Once void all credit then it does not reflect anything. Please suggest Koha 20.05.04 With Regards, Vinod Kumar Mishra, Assistant Librarian, Biju Patnaik Central Library (BPCL), NIT Rourkela, Sundergadh-769008, Odisha, India. Mob:91+9439420860 URL: http://vinod.itshelp.co.in/ ORCID ID: http://orcid.org/0000-0003-4666-7874 *"Spiritual relationship is far more precious than physical. Physical relationship divorced from spiritual is body without soul" -- Mahatma Gandhi*
Hi Vinod, the Due date batch editing doesn't act like a renewal, it changes the due date of the existing checkouts directly. So when they are already overdue with an accrueing fine, the fine remains as accrueing and that causes the credit on return. I'd recommend against using it for items already overdue for this reason if your library is charging fines and to manually renew those items first to "deactivate" the fines process. i am not sure if there is a way to prevent the Credits now without changing things directly in the database. Hope that explains, Katrin On 20.10.20 14:00, vinod mishra wrote:
Hello
Due to covid 19 we have written off several fines and extended the due date with bulk due date extend option. When the user is returning the books the same written off amount reflect in his/her account under CREDIT.
Once void all credit then it does not reflect anything. Please suggest
Koha 20.05.04
With Regards,
Vinod Kumar Mishra, Assistant Librarian, Biju Patnaik Central Library (BPCL), NIT Rourkela, Sundergadh-769008, Odisha, India. Mob:91+9439420860 URL: http://vinod.itshelp.co.in/ ORCID ID: http://orcid.org/0000-0003-4666-7874
*"Spiritual relationship is far more precious than physical. Physical relationship divorced from spiritual is body without soul" -- Mahatma Gandhi* _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Hello Katrin Thanks a lot, so only way for me is to void the credit amount which shows after checked in of books ? Because we have already extended the due date and almost 1000s of users fine has been written off in the system. Please suggest if there is any alternative to avoid credit now else all users credit needs to be voided I guess after return of books. Thanks On Tue, 20 Oct 2020 20:03 Katrin Fischer, <katrin.fischer.83@web.de> wrote:
Hi Vinod,
the Due date batch editing doesn't act like a renewal, it changes the due date of the existing checkouts directly. So when they are already overdue with an accrueing fine, the fine remains as accrueing and that causes the credit on return. I'd recommend against using it for items already overdue for this reason if your library is charging fines and to manually renew those items first to "deactivate" the fines process.
i am not sure if there is a way to prevent the Credits now without changing things directly in the database.
Hope that explains,
Katrin
Hello
Due to covid 19 we have written off several fines and extended the due date with bulk due date extend option. When the user is returning the books
On 20.10.20 14:00, vinod mishra wrote: the
same written off amount reflect in his/her account under CREDIT.
Once void all credit then it does not reflect anything. Please suggest
Koha 20.05.04
With Regards,
Vinod Kumar Mishra, Assistant Librarian, Biju Patnaik Central Library (BPCL), NIT Rourkela, Sundergadh-769008, Odisha, India. Mob:91+9439420860 URL: http://vinod.itshelp.co.in/ ORCID ID: http://orcid.org/0000-0003-4666-7874
*"Spiritual relationship is far more precious than physical. Physical relationship divorced from spiritual is body without soul" -- Mahatma Gandhi* _______________________________________________
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Hi Vinod, I think in the GUI you only have the option of voiding them. For recommending a database side change I am not sure enough about possible side effects - maybe someone else could help. Katrin On 20.10.20 18:13, vinod mishra wrote:
Hello Katrin
Thanks a lot, so only way for me is to void the credit amount which shows after checked in of books ?
Because we have already extended the due date and almost 1000s of users fine has been written off in the system. Please suggest if there is any alternative to avoid credit now else all users credit needs to be voided I guess after return of books.
Thanks
On Tue, 20 Oct 2020 20:03 Katrin Fischer, <katrin.fischer.83@web.de <mailto:katrin.fischer.83@web.de>> wrote:
Hi Vinod,
the Due date batch editing doesn't act like a renewal, it changes the due date of the existing checkouts directly. So when they are already overdue with an accrueing fine, the fine remains as accrueing and that causes the credit on return. I'd recommend against using it for items already overdue for this reason if your library is charging fines and to manually renew those items first to "deactivate" the fines process.
i am not sure if there is a way to prevent the Credits now without changing things directly in the database.
Hope that explains,
Katrin
On 20.10.20 14:00, vinod mishra wrote: > Hello > > Due to covid 19 we have written off several fines and extended the due date > with bulk due date extend option. When the user is returning the books the > same written off amount reflect in his/her account under CREDIT. > > Once void all credit then it does not reflect anything. Please suggest > > Koha 20.05.04 > > With Regards, > > Vinod Kumar Mishra, > Assistant Librarian, > Biju Patnaik Central Library (BPCL), > NIT Rourkela, > Sundergadh-769008, > Odisha, > India. > Mob:91+9439420860 > URL: http://vinod.itshelp.co.in/ > ORCID ID: http://orcid.org/0000-0003-4666-7874 > > *"Spiritual relationship is far more precious than physical. Physical > relationship divorced from spiritual is body without soul" -- Mahatma > Gandhi* > _______________________________________________ > > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz <mailto:Koha@lists.katipo.co.nz> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha _______________________________________________
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vinod mishra