[Koha] how to fill hold items?

[Katrin Fischer]

Hi George,

the holds queue report will only show items that are available on the
shelf and can fill the hold. So if the item is checked out it would not
appear there or if it's a reference item that is not for loan.

When you have the item collected, you do a checkin (return the item in
the circulation module as if it was checked out) and that will trigger
the status change to waiting for pickup and the notification to the user.

Hope this helps,

Katrin

On 01.07.24 07:51, George Mikuchadze wrote:
> Dear colleagues,
> I placed a hold on the item in Koha 23.05 through the OPAC interface (in
> advance allow the patrons to place a hold from OPAC)!
> Also, set the following parameters:
> EnhancedMessagingPreferences - Allow
> EnhancedMessagingPreferencesOPAC - Show
> I also ran the cronjobs/holds/build_holds_queue.pl -f script
> But when I run the Circulation -> "Holds to pull"  report
> I receive the table with the following info:
> "The following holds have not been filled. Please retrieve them and check
> them in."
> Please explain to me how to fill this hold item. I need to email the patron
> to pick up the item.
>
> Thanks in advance
> George
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