[Koha] Error 500 when calling "import_borrowers.pl"

[Michael Kuhn]

Hi Himanshu

 > image.png
 > This is the error i am getting when I click on import Patrons module.
 > Koha version is 21.05. this is the reason I asked.

Error 500 is a very unspecific HTTP message that can have many different 
reasons. You will have to search for the reason in the log files.

However, this error has nothing to do with the (meanwhile solved) 
problem described in my posting "[Koha] Reoccurring DBMS auto increment 
issue".

Just for your information: I just checked in my own demo installation ( 
http://koha.adminkuhn.ch:8080 ) which uses Koha 21.05 - it also gives me 
Error 500 when clicking Koha menu "Tools > Import patrons". In my case 
log file "plack-error.log" shows the following:

Could not compile 
/usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl: Can't locate 
Data/Printer.pm in @INC (you may need to install the Data::Printer 
module) (@INC contains: /usr/share/koha/lib /usr/share/koha/installer 
/usr/share/koha/lib/installer /etc/perl 
/usr/local/lib/x86_64-linux-gnu/perl/5.24.1 /usr/local/share/perl/5.24.1 
/usr/lib/x86_64-linux-gnu/perl5/5.24 /usr/share/perl5 
/usr/lib/x86_64-linux-gnu/perl/5.24 /usr/share/perl/5.24 
/usr/local/lib/site_perl /usr/lib/x86_64-linux-gnu/perl-base 
/var/lib/koha/sandkasten/plugins) at 
/usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
BEGIN failed--compilation aborted at 
/usr/share/koha/lib/Koha/Patrons/Import.pm line 352.
Compilation failed in require at 
/usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.
BEGIN failed--compilation aborted at 
/usr/share/koha/intranet/cgi-bin/tools/import_borrowers.pl line 50.

Maybe this is just a new bug you found.

Best wishes: Michael
-- 
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch



-------- Weitergeleitete Nachricht --------
Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
Datum: Tue, 22 Jun 2021 17:25:33 +0200
Von: Michael Kuhn <mik at adminkuhn.ch>
Antwort an: Michael Kuhn <mik at adminkuhn.ch>
Organisation: Admin Kuhn GmbH
An: Himanshu Aggarwal <rtr.himanshu at gmail.com>

Hi

 > image.png
 > This is what I see

OK, but these are not error messages - this is just a directory listing 
with the names of some files on the right side.

What are you asking exactly?

To look into one of these log files you could use for example:

# more intranet-error.log

or

# tail intranet-error.log

or any other bash command that makes sense. But you should definitely 
have basic Linux knowledge if you are ranging the file system.

Best wishes: Michael
-- 
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch



-------- Weitergeleitete Nachricht --------
Betreff: Re: [Koha] Reoccurring DBMS auto increment issue
Datum: Tue, 22 Jun 2021 17:02:29 +0200
Von: Michael Kuhn <mik at adminkuhn.ch>
Antwort an: Michael Kuhn <mik at adminkuhn.ch>
Organisation: Admin Kuhn GmbH
An: Himanshu Aggarwal <rtr.himanshu at gmail.com>

Hi Himanshu

 > Yes it helped me to understand the errors I am getting but how to
 > resolve it?

I don't know of any errors that you are getting.

Best wishes: Michael Kuhn
-- 
Geschäftsführer · Diplombibliothekar BBS, Informatiker eidg. Fachausweis
Admin Kuhn GmbH · Pappelstrasse 20 · 4123 Allschwil · Schweiz
T 0041 (0)61 261 55 61 · E mik at adminkuhn.ch · W www.adminkuhn.ch