[Koha] [EXTERNAL] Re: Serials, can't add sub ("vendor does not exist")

[Katrin Fischer]

Hi Tasha,

I am sorry, but I don't have any more ideas on what could be going wrong
in your installation. :(

Maybe someone else on the list has an idea?

Katrin

On 04.06.21 19:17, Bales (US), Tasha R wrote:
> Hi Katrin, thanks for your reply.
>
> --We are using Koha in English.
> --Before clicking on "Next", the vendor information *does* show up on the form.
>
> I also just realized my email subject should have said "can't add vendor", my apologies, but I'll leave as is to preserve the thread.
>
>
> Tasha Bales
> Business Support Team | Information Services
> Enterprise Services | Enterprise Operations, Finance and Sustainability
>
> -----Original Message-----
> From: Koha [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Katrin Fischer
> Sent: Wednesday, June 2, 2021 5:27 AM
> To: koha at lists.katipo.co.nz
> Subject: [EXTERNAL] Re: [Koha] Serials, can't add sub ("vendor does not exist")
>
> EXT email: be mindful of links/attachments.
>
>
>
> Hi Tasha,
>
> I tested in 21.05 and 20.11.06 and linking the vendor to the subscription worked well in both. I could also not find a fixed bug for the problem. :(
>
> To limit the issue a bit more:
>
> - Are you using Koha in English or in another language?
> - Before you click on next, does the vendor information show on the form?
>
> Katrin
>
> On 01.06.21 16:23, Bales (US), Tasha R wrote:
>> Good afternoon,
>>
>> I find that I'm unable to associate a vendor with a new or existing subscription record.  Although I am able to search for a vendor on the subscription edit form at serials/subscription-add.pl, saving the form results in "The vendor does not exist."  I'm using  Koha 20.11.02.  Perhaps I am missing something obvious.
>>
>> I'm doing this:
>>
>> *         Navigate to Home > Serials, and click "New subscription"
>>
>> *         On the form:
>>
>> o   Search for and select an active vendor record and then a bib record
>>
>> o   Click "Next"
>>
>> *         Receive error, "The vendor does not exist."
>>
>> I've verified the following:
>>
>> *         Vendor exists and is active
>>
>> *         Bib record for the serial exists
>>
>> *         Also, "claim serial issue" notice exists (this was the only acq/serial thing I found that was obviously undefined)
>>
>> I've tried creating a new vendor, and also using different bibs, and making sure their 008's indicate they are continuing resources, just in case.  .
>>
>> I don't see anything useful in /var/log/koha except a bunch of errors like this that seem to be complaining about collection codes when I look at the problem line in the indicated script:
>> [2021/05/28 14:44:33] [WARN] Use of uninitialized value in string comparison (cmp) at /usr/share/koha/intranet/cgi-bin/serials/subscription-bib-search.pl line 221.
>>
>> Is there anything else I might want to examine that could be causing the problem?  Thanks for your time.
>>
>>
>> Tasha R. Bales | Business Support Team Information Services |
>> Enterprise Services Enterprise Operations, Finance and Sustainability
>>
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>>
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