[Koha] [EXTERNAL] Re: Serials, can't add sub ("vendor does not exist")

[Bales (US), Tasha R]

Hi Katrin, thanks for your reply.  

--We are using Koha in English.
--Before clicking on "Next", the vendor information *does* show up on the form.

I also just realized my email subject should have said "can't add vendor", my apologies, but I'll leave as is to preserve the thread.


Tasha Bales 
Business Support Team | Information Services 
Enterprise Services | Enterprise Operations, Finance and Sustainability

-----Original Message-----
From: Koha [mailto:koha-bounces at lists.katipo.co.nz] On Behalf Of Katrin Fischer
Sent: Wednesday, June 2, 2021 5:27 AM
To: koha at lists.katipo.co.nz
Subject: [EXTERNAL] Re: [Koha] Serials, can't add sub ("vendor does not exist")

EXT email: be mindful of links/attachments.



Hi Tasha,

I tested in 21.05 and 20.11.06 and linking the vendor to the subscription worked well in both. I could also not find a fixed bug for the problem. :(

To limit the issue a bit more:

- Are you using Koha in English or in another language?
- Before you click on next, does the vendor information show on the form?

Katrin

On 01.06.21 16:23, Bales (US), Tasha R wrote:
> Good afternoon,
>
> I find that I'm unable to associate a vendor with a new or existing subscription record.  Although I am able to search for a vendor on the subscription edit form at serials/subscription-add.pl, saving the form results in "The vendor does not exist."  I'm using  Koha 20.11.02.  Perhaps I am missing something obvious.
>
> I'm doing this:
>
> *         Navigate to Home > Serials, and click "New subscription"
>
> *         On the form:
>
> o   Search for and select an active vendor record and then a bib record
>
> o   Click "Next"
>
> *         Receive error, "The vendor does not exist."
>
> I've verified the following:
>
> *         Vendor exists and is active
>
> *         Bib record for the serial exists
>
> *         Also, "claim serial issue" notice exists (this was the only acq/serial thing I found that was obviously undefined)
>
> I've tried creating a new vendor, and also using different bibs, and making sure their 008's indicate they are continuing resources, just in case.  .
>
> I don't see anything useful in /var/log/koha except a bunch of errors like this that seem to be complaining about collection codes when I look at the problem line in the indicated script:
> [2021/05/28 14:44:33] [WARN] Use of uninitialized value in string comparison (cmp) at /usr/share/koha/intranet/cgi-bin/serials/subscription-bib-search.pl line 221.
>
> Is there anything else I might want to examine that could be causing the problem?  Thanks for your time.
>
>
> Tasha R. Bales | Business Support Team Information Services | 
> Enterprise Services Enterprise Operations, Finance and Sustainability
>
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>
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