[Koha] Placing items on hold

[Barton Chittenden]

Another thing to look at is the marc record -- duplicate 999 tags can mess
up holds. We've seen it happen; we're not really sure how. If this is the
case, the only remedy is to delete the bib and re-catalog it.

On Wed, Apr 19, 2017 at 1:27 AM, Katrin <katrin.fischer.83 at web.de> wrote:

> Hi Daniel,
>
> this sounds all quite good, 2 other things you can try:
>
> - Make sure the system preference maxreserves is set to a positive value
>
> - Enter a circulation condition for All libraries - All patron categories
> - All item types, where holds are allowed
>
> Hope this helps,
>
> Katrin
>
>
>
> On 19.04.2017 03:21, Daniel Owens wrote:
>
>>
>> On 4/17/17 7:09 PM, Owen Leonard wrote:
>>
>>> Our librarian discovered that our patrons are not allowed to place holds
>>>> on
>>>> items, even though the feature is enabled.
>>>>
>>> Is this true of ALL items?
>>>
>>> Do you have "On shelf holds allowed" enabled for the item types in
>>> question? This setting might be in system preferences or in
>>> Circulation and Fine Rules depending on your Koha version.
>>>
>>>   -- Owen
>>>
>>> I am still having this problem. Just in case it matter, we are using
>> Koha 3.22 .04.000.
>>
>> For my patron type (teacher), I have the following settings:
>>
>> Circulation rules:
>> Holds allowed (count) = 5
>> On shelf holds allowed = Yes
>> Item level holds = Allow
>>
>> Default checkout, hold and return policy
>> Hold policy = From any library
>>
>> Default holds policy by item type
>> Books: Hold policy = From any library
>>
>> From the staff interface, when I try to place the hold, a dialog opens
>> with the following:
>>
>>     None of these items can normally be put on hold for this patron.
>>     Place hold?
>>
>> And of course in the OPAC holds are not permitted.
>>
>> Does anyone have any idea how to solve this?
>>
>> Daniel
>>
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>>
>
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