[Koha] Placing items on hold

[Katrin]

Hi Daniel,

this sounds all quite good, 2 other things you can try:

- Make sure the system preference maxreserves is set to a positive value

- Enter a circulation condition for All libraries - All patron 
categories - All item types, where holds are allowed

Hope this helps,

Katrin


On 19.04.2017 03:21, Daniel Owens wrote:
>
> On 4/17/17 7:09 PM, Owen Leonard wrote:
>>> Our librarian discovered that our patrons are not allowed to place 
>>> holds on
>>> items, even though the feature is enabled.
>> Is this true of ALL items?
>>
>> Do you have "On shelf holds allowed" enabled for the item types in
>> question? This setting might be in system preferences or in
>> Circulation and Fine Rules depending on your Koha version.
>>
>>   -- Owen
>>
> I am still having this problem. Just in case it matter, we are using 
> Koha 3.22 .04.000.
>
> For my patron type (teacher), I have the following settings:
>
> Circulation rules:
> Holds allowed (count) = 5
> On shelf holds allowed = Yes
> Item level holds = Allow
>
> Default checkout, hold and return policy
> Hold policy = From any library
>
> Default holds policy by item type
> Books: Hold policy = From any library
>
> From the staff interface, when I try to place the hold, a dialog opens 
> with the following:
>
>     None of these items can normally be put on hold for this patron.
>     Place hold?
>
> And of course in the OPAC holds are not permitted.
>
> Does anyone have any idea how to solve this?
>
> Daniel
>
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