[Koha] Koha 3.14 & Receipt (Slip) Printers

Chad Roseburg croseburg at ncrl.org
Thu Oct 13 05:16:31 NZDT 2016

Hello Joel ~

We use Firefox for Koha circulation. For the receipt length:

   - Make sure all borders are zero
   - Make sure all headers and footers are blank.

On Wed, Oct 12, 2016 at 5:46 AM, Joel Fitzgerald <fitzgerald.joelr at gmail.com
> wrote:

> Hi All,
> Currently we are running on Koha v3.14 and have all of a sudden come across
> an issue with printing slips in the Circulations screens (particularly
> Checkout and Checkin).  Previously we have never had an issue with printing
> slips from any browser that we use (normally Google Chrome and Apple
> Safari - both on Macs), but now all of a sudden when we click/select the
> print slip options either from a menu option or a checkin alert Koha will
> quickly appear and disappear the print preview window within a second with
> no print dialogue box appearing whatsoever.
> I have tried Circulation in Firefox and have found that it will print
> slips, but when it does print the slips they are the length of a standard
> A4 piece of paper at minimum, even though the slip(s) aren't even near half
> that in length.
> Does anyone know what may have happened here, or how I would go about
> resolving this issue, as Google Chrome is our preferred browser as it runs
> a lot faster and efficiently compared to what Firefox does.
> Many thanks in for your advice/assistance in advance and I await any
> responses.
> Kindest Regards,
> Joel Fitzgerald
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Chad Roseburg
Asst. Director / IT
Automation Dept.
North Central Regional Library

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