[Koha] Inactive patrons and fine forgiveness

[Marcel de Rooy]

Currently, we send two notices when membership expires (4 weeks to go and 1 week to go).
We have a simple SQL report to capture all who expire with a link to delete them manually (some time after expiration).
Note that we have no fines (special library).

________________________________________
Van: Koha [koha-bounces at lists.katipo.co.nz] namens Chad Roseburg [croseburg at ncrl.org]
Verzonden: zaterdag 30 januari 2016 00:47
Aan: partners at lists.bywatersolutions.com; koha at lists.katipo.co.nz
Onderwerp: [Koha] Inactive patrons and fine forgiveness

We are planning an amnesty program later this year ...early 2017 and would
like to know what other libraries are doing. First we'd like to purge our
inactive patrons.

I had a few questions for libraries that are doing this.

1. What are your policies for deleting patrons? Inactive ...expired ..etc?
1.2 What reports do you use to capture them?
1.3 What if they have fines?

2. What are (were) your policies for forgiving fines or fees?
2.2 How do you capture this info? [ what reports used? ]
2.3 What process do you use for clearing these?

Any advice or information you might have would be much appreciated!

Thank you!

--
Chad Roseburg
Automation Dept.
North Central Regional Library
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