[Koha] Messaging Preferences - Help

[Christopher Davis]

Satish,

As far as I know, setting the messaging preferences within
Home>Adminstration>Patron categories will only affect patron account
records created *after* the change in the messaging preferences of the
Patron category templates. It is not retro-active; however, I know
that my institution's Koha support vendor, ByWater Solutions, ran a
script on our database which changed the messaging preferences of
every patron record to match the preferences found in Patron category
templates. Does that make sense?

I do not know why your Koha system has not sent welcome email messages
to your batch-loaded patrons. For some reason, the messaging cron
which sends messages and notices does not recognize the batch-loaded
patrons as being in need of welcome messages.

Good luck,

Christopher Davis, MLS
Systems & E-Services Librarian
Uintah County Library
cgdavis at uintah.utah.gov
(435) 789-0091 ext.261
uintahlibrary.org
basinlibraries.org
facebook.com/uintahcountylibrary
instagram.com/uintahcountylibrary


On Thu, Aug 25, 2016 at 10:59 AM, SATISH <lis4satish at gmail.com> wrote:
> Dear All,
>
> Previously Koha 3.16 installed (later upgraded to 16.5.00.000) from
> packages method on Ubuntu 12.4 LTS (later upgraded to 14.4) and Postfix has
> been configured for smtp and Koha is working fine.
> ********
>
> when new patron registration is done, email is sent to respective patrons.
> and "Messaging Preferences" set through Home › Patrons ›Specific Patron,
> (individually) is also working.
>
> 1. Individually enabling messaging preference is laborious task, and the
> Messaging Preferences are set / selected using "Home › Administration ›
> Patron categories" -  Item Due, Item Checkin, Item Checkout  or any kind of
> emails are not sending.
>
> 2.Also there is no registration email has been sent when bulk import of
> patrons (for the new batch) using Home › Tools › Import patrons.
> But, email is sent when individually patron is registered.
>
> Is there any global system preference enabled to function this feature?
> or anybody else has faced the same issue?? or did I set anything wrong?
> Please advice.
>
> With Thanks.
> Satish MV
> Librarian
> Govt. Engineering College, Hassan
> Karnataka - 573 201
>
>
>
>
> --
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