[Koha] Big problem in Staff Client, Koha 3.14.5

[Claudio Kutufà]

Hi again

I got a screenshot from the guys/girls of the staff

Actually over the koha logo it is possible to see the small menu words 
"Circulation" "Patrons" Search" "Cart" and "more" but, as they say:

1st) the other part of the page is completely white, there are not the 
usual bottons
2nd) when clicking, all the menus - except the "search" - don't bring any 
result

thanks a lot again
claudio

At 17.04 30/04/2014 +0200, Claudio Kutufà wrote:
>hello all
>
>I have a big problem in the staff client. The Koha version is 3.14.5 
>installed on april the 15th.
>
>Unfortunately I cannot access to the server because it is in Eritrea (they 
>have an extremely slow connection to internet) and I'm in Italy now. So I 
>should suggest something to the people who are in charge of the koha 
>server nowdays.
>
>We installed Koha 3.14 and it was working perfectly. We catalogued about 
>50 books/eBooks and I left it perfectly working. Yesterday the staff peole 
>mailed me telling that they are not able to do anything anymore in the 
>staff client. I'll try to explain better:
>
>The opac is pefectly working, but when they try to access to the Staff 
>Cleint (on port 8080) they aalway see an almost complete white page ! They 
>see (and they sent me a screenshot) just the Koha logo on the left top. No 
>other menu voices are available !!
>This happens whichever are the us/pwd they use. Also if they use the 
>embedded us/pw (the credentials that you can find in /etc7koha.conf) they 
>get just the "white page".
>They swear that they didn't do anything on that server, but all this make 
>me think that it is a server problem and not a koha configuration problem.
>
>Do you have any idea about this strange thing ?
>Can you suggest me something to check ?
>
>Thanks a lot in advance !!
>Claudio K.
>
>
>___________________________________________________
>
>Ing. Claudio Kutufa'
>e-mail ufficio:          claudiok at nexusfi.it
>e-mail personale:    claudio.kutufa at gmail.com
>
>Via Vamba Luigi Bertelli, 16
>50135 Firenze - Italy
>
>Cell.:                +39 335 5859567
>Tel.abitazione:   +39 055 400743
>___________________________________________________
>
>
>
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___________________________________________________

Ing. Claudio Kutufa'
e-mail ufficio:          claudiok at nexusfi.it
e-mail personale:    claudio.kutufa at gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
___________________________________________________