[Koha] Big problem in Staff Client, Koha 3.14.5

[Claudio Kutufà]

hello all

I have a big problem in the staff client. The Koha version is 3.14.5 
installed on april the 15th.

Unfortunately I cannot access to the server because it is in Eritrea (they 
have an extremely slow connection to internet) and I'm in Italy now. So I 
should suggest something to the people who are in charge of the koha server 
nowdays.

We installed Koha 3.14 and it was working perfectly. We catalogued about 50 
books/eBooks and I left it perfectly working. Yesterday the staff peole 
mailed me telling that they are not able to do anything anymore in the 
staff client. I'll try to explain better:

The opac is pefectly working, but when they try to access to the Staff 
Cleint (on port 8080) they aalway see an almost complete white page ! They 
see (and they sent me a screenshot) just the Koha logo on the left top. No 
other menu voices are available !!
This happens whichever are the us/pwd they use. Also if they use the 
embedded us/pw (the credentials that you can find in /etc7koha.conf) they 
get just the "white page".
They swear that they didn't do anything on that server, but all this make 
me think that it is a server problem and not a koha configuration problem.

Do you have any idea about this strange thing ?
Can you suggest me something to check ?

Thanks a lot in advance !!
Claudio K.


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Ing. Claudio Kutufa'
e-mail ufficio:          claudiok at nexusfi.it
e-mail personale:    claudio.kutufa at gmail.com

Via Vamba Luigi Bertelli, 16
50135 Firenze - Italy

Cell.:                +39 335 5859567
Tel.abitazione:   +39 055 400743
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