[Koha] Printing Slip Issues

[Nicole Engard]

This is what I figured, but I also figured that other Koha users might
have some insights to help Cathi.

Nicole

On Tue, Dec 28, 2010 at 7:29 PM, Chris Cormack <chris at bigballofwax.co.nz> wrote:
> Not really a koha issue I'm afraid Nicole. Koha doesn't print directly to
> the printer, the browser does it. It used to be able to print via cups or
> someother print queue, but its not doing that its simply the browser
> printing. If they were using linux I might be able to help, but it sounds
> like a windows printer driver issue and I'm no help there.
>
> Chris
>
> On 29 Dec 2010 13:13, "Nicole Engard" <nengard at gmail.com> wrote:
>
> Hi all,
>
> I got the following from the Arcadia library and I'm really stuck on
> how to help them.  If anyone else has any suggestions can you share
> them with us all?
>
> "We are able to print checkout slips/receipts on the 3 check out stations
> from
> IE only using the Generic/Text driver. We can't print from FF or Chrome on
> these stations using the Epson U200 driver. On the check-in station we can
> get
> the Epson T220 driver to work with FF for the hold slips/receipts, but the
> slips are too long and we aren't able to capture all of the holds
> consistently--not sure if that is a Koha or FF issue. The receipts are still
> form feeding twice the length of the receipt than we need or want. What are
> other libraries using as receipt printers / drivers? This is still an active
> issue for us. We would like there to be some consistency between the
> browsers
> in use on the 4 circ stations. What we have now is just a band aid of sorts
> because we needed to print something for the patrons."
>
> Thanks a ton,
> Nicole
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